Service Office Lead

Service Office Lead

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage the dispatch office, coordinating deliveries and ensuring smooth communication.
  • Company: Join The Recruitment Group, a dynamic player in warehousing and production.
  • Benefits: Enjoy a structured 4 on 4 off schedule and a supportive work environment.
  • Why this job: Be a key player in operations while developing your logistics career in a vibrant setting.
  • Qualifications: Previous experience in dispatch or logistics, strong IT skills, and excellent communication.
  • Other info: Opportunity to grow in a fast-paced industry with a focus on safety and compliance.

The predicted salary is between 28800 - 43200 £ per year.

About the role: The Recruitment Group are hiring for a Service Office Lead. As a Service Office Lead you would be responsible for managing the dispatch office within a busy warehousing and production facility. Your duties would include coordinating inbound and outbound deliveries, handling key data entry and documentation, and ensuring smooth communication between warehouse, transport, and production teams. You will play a vital role in maintaining operational accuracy, supporting IT-related functions, and ensuring compliance with health and safety standards.

Key Responsibilities:

  • Run the daily operations of the dispatch office
  • Coordinate inbound and outbound goods with accurate paperwork
  • Input data into relevant warehouse and transport systems
  • Liaise with the production team to align schedules and resolve issues
  • Manage warehousing, production, and transport documentation
  • Support basic IT-related functions within the office
  • Maintain a clean, safe, and efficient work environment
  • Uphold all health and safety procedures and site compliance

What We’re Looking For:

  • Previous experience in a similar dispatch, warehouse admin, or logistics role
  • Strong IT and data entry skills
  • Excellent organisation and communication skills
  • Ability to work independently and collaboratively
  • Comfortable working 4 on 4 off, days only
  • High attention to detail and a proactive mindset

Desirable:

  • Experience in production or manufacturing environments
  • Familiarity with logistics software or ERP systems

If you’re ready to take the next step in your warehousing or logistics career, we’d love to hear from you apply today!

Service Office Lead employer: The Recruitment Group

The Recruitment Group is an excellent employer, offering a dynamic work environment where you can thrive as a Service Office Lead. With a strong focus on employee growth and development, we provide comprehensive training and support to help you excel in your role while ensuring a collaborative culture that values communication and teamwork. Located in a busy warehousing and production facility, our team enjoys the benefits of a structured 4 on 4 off schedule, promoting a healthy work-life balance alongside competitive compensation and adherence to health and safety standards.
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Contact Detail:

The Recruitment Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Office Lead

✨Tip Number 1

Familiarise yourself with logistics software and ERP systems, as these are often crucial in managing dispatch operations. If you have experience with specific tools, be ready to discuss how you've used them effectively in past roles.

✨Tip Number 2

Highlight your organisational skills by preparing examples of how you've successfully coordinated inbound and outbound deliveries in previous positions. This will demonstrate your ability to manage the daily operations of a dispatch office.

✨Tip Number 3

Showcase your communication skills by discussing instances where you've liaised between different teams, such as warehouse, transport, and production. This will illustrate your capability to maintain smooth operations and resolve issues effectively.

✨Tip Number 4

Emphasise your attention to detail and proactive mindset by sharing examples of how you've ensured compliance with health and safety standards in previous roles. This is vital for maintaining a safe and efficient work environment.

We think you need these skills to ace Service Office Lead

Strong IT Skills
Data Entry Proficiency
Excellent Organisation Skills
Effective Communication Skills
Ability to Work Independently
Collaborative Teamwork
Attention to Detail
Proactive Mindset
Experience in Dispatch or Warehouse Administration
Familiarity with Logistics Software
Knowledge of ERP Systems
Understanding of Health and Safety Standards
Operational Management Skills
Problem-Solving Abilities

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in dispatch, warehouse administration, or logistics. Emphasise your strong IT and data entry skills, as well as your ability to manage documentation effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational and communication skills. Mention specific examples from your previous roles that demonstrate your ability to coordinate deliveries and maintain operational accuracy.

Highlight Relevant Experience: In your application, clearly outline any experience you have in production or manufacturing environments. If you are familiar with logistics software or ERP systems, make sure to mention this as it is desirable for the role.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and proactive mindset, which are key qualities for the Service Office Lead position.

How to prepare for a job interview at The Recruitment Group

✨Showcase Your Experience

Be prepared to discuss your previous roles in dispatch, warehouse admin, or logistics. Highlight specific examples where you successfully managed operations or resolved issues, as this will demonstrate your capability for the Service Office Lead position.

✨Emphasise IT Skills

Since strong IT and data entry skills are crucial for this role, make sure to mention any relevant software or ERP systems you have experience with. You could even bring up specific instances where your IT skills improved efficiency or accuracy in your previous jobs.

✨Demonstrate Communication Skills

Effective communication is key in coordinating between teams. Prepare to give examples of how you've successfully liaised with different departments, such as production and transport, to ensure smooth operations and resolve conflicts.

✨Highlight Attention to Detail

Given the importance of maintaining operational accuracy and compliance with health and safety standards, be ready to discuss how your attention to detail has positively impacted your work. Share specific situations where your proactive mindset helped prevent issues.

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