At a Glance
- Tasks: Support customers through enquiries, orders, and e-commerce administration.
- Company: Join a growing business with a supportive culture.
- Benefits: Flexible part-time hours and a varied role with responsibility.
- Other info: Opportunity to grow in a dynamic environment.
- Why this job: Make a real difference while keeping customers happy.
- Qualifications: Strong communication, customer service, and organisational skills required.
The predicted salary is between 24158 - 29526 £ per year.
Part-time | Flexible hours | We're looking for a motivated, organised and customer-focused individual to join a growing business.
This is a varied, customer-facing role combining sales support, customer service and e-commerce administration, with flexible part-time hours to suit the right candidate.
The role: Respond to customer enquiries by phone and email.
Prepare quotations and process orders using Sage 200.
Build strong relationships with new and existing customers.
Provide order updates and resolve customer queries.
Liaise with the materials team regarding stock availability.
Maintain accurate CRM records.
Add and update products, pricing and information on the website.
Monitor website enquiries and online orders.
About you: Essential: Excellent telephone and email communication skills.
Strong customer service and administration skills.
Confident using Microsoft Office.
Highly organised with the ability to manage multiple priorities.
Professional, proactive and detail-focused.
Desirable: Sales administration experience.
Sage 200 or similar ERP experience.
E-commerce website experience.
Understanding of scientific or engineering products.
What's on offer?
Part-time, flexible working hours A varied role with plenty of responsibility.
The opportunity to join a growing business.
A supportive environment where your contribution will make a real difference.
If you're organised, personable and enjoy keeping customers happy while getting things done, we'd love to hear from you.
If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection.
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Sales & Customer Service Support Administrator employer: The Recruitment Group
Join a dynamic and supportive team where your contributions truly matter. As a Sales & Customer Service Support Administrator, you'll enjoy flexible part-time hours while engaging in a varied role that fosters personal growth and development within a thriving business. With a focus on customer satisfaction and a collaborative work culture, this position offers the perfect opportunity to make a meaningful impact in a growing environment.
