At a Glance
- Tasks: Welcome visitors and manage check-ins while ensuring site security.
- Company: Join a prestigious Centre in the heart of Oxford.
- Benefits: Enjoy free lunches, 26 days annual leave, and paid overtime.
- Why this job: Be the first point of contact in a respected environment with great team spirit.
- Qualifications: Excellent communication skills and a smart appearance are essential.
- Other info: Flexible shifts with training provided for Fire Marshall and First Aider roles.
The predicted salary is between 22700 - 28600 £ per year.
An established and prestigious Centre in Oxford is seeking a Porter to join its Lodge team. As the first point of contact for all visitors, Porters play a key role in delivering high levels of customer service and ensuring site security.
Key Responsibilities:
- Welcome and assist visitors, students, and guests professionally
- Handle accommodation check-ins, keys, mail, and telephone enquiries
- Monitor CCTV and alarm systems, conduct patrols, and manage access control
- Support site operations with room setup, deliveries, and general porterage
- Act as Fire Marshall and First Aider when needed (training provided)
- Maintain accurate records and use systems like MS Office and Salto
Requirements:
- Excellent communication and customer service skills
- Smart appearance and professional approach
- SIA Licence desirable (or able to obtain)
- Good IT literacy
- Willingness to work flexible shifts
Our client offers fabulous benefits including free lunches during term time!
Benefits:
- 26 days' annual leave
- OSPS pension scheme
- Onsite parking
- Uniform provided
- Paid overtime available
Apply now to join a valued team in a respected and secure environment.
Porter in Oxford employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Porter in Oxford
✨Tip Number 1
Familiarise yourself with the specific duties of a Porter, especially those related to customer service and security. Understanding these responsibilities will help you demonstrate your suitability during any interviews.
✨Tip Number 2
Highlight any previous experience in customer-facing roles or security positions. Be ready to share examples of how you've handled challenging situations or provided excellent service to visitors.
✨Tip Number 3
Since the role requires good IT literacy, brush up on your skills with MS Office and any relevant systems like Salto. Being able to discuss your proficiency in these tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your flexibility regarding shifts, especially since the role involves working weekends and bank holidays. Showing that you're adaptable and willing to meet the demands of the job can make a positive impression.
We think you need these skills to ace Porter in Oxford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Porter position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and any roles that required security awareness. Highlight your communication skills and any IT literacy you possess.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how you've provided excellent customer service in the past and your ability to work flexible shifts.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Recruitment Group
✨Showcase Your Customer Service Skills
As a Porter, you'll be the first point of contact for visitors. Be prepared to discuss your previous experiences in customer service and how you handled challenging situations. Highlight any specific examples that demonstrate your ability to remain calm and professional under pressure.
✨Dress Smartly and Professionally
First impressions matter! Make sure to dress smartly for your interview to reflect the professional image expected in this role. A neat appearance will show that you take the position seriously and understand the importance of representing the Centre well.
✨Familiarise Yourself with the Role's Responsibilities
Read through the job description thoroughly and understand the key responsibilities of a Porter. Be ready to discuss how your skills align with tasks like handling check-ins, monitoring security systems, and supporting site operations. This shows your genuine interest in the role.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and what a typical day looks like for a Porter. This not only demonstrates your enthusiasm but also helps you gauge if the role is the right fit for you.