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- Tasks: Support the management of rental properties and ensure smooth experiences for all parties involved.
- Company: Established residential property business near East Oxford with a supportive team.
- Benefits: Long-term career development opportunities in the property industry.
- Other info: Professional and team-oriented culture with a focus on growth.
- Why this job: Join a fast-paced environment and enhance your customer service skills.
- Qualifications: Experience in lettings or customer service is a plus, but not essential.
The predicted salary is between 25000 - 30000 £ per year.
A well-established residential property business based near East Oxford are seeking a proactive and customer-focused Lettings Administrator to join its busy team. The successful candidate will play a key role in supporting the day-to-day management of rental properties, ensuring a smooth experience for landlords, tenants and contractors alike. This position would suit someone who thrives in a fast-paced environment and enjoys delivering excellent customer service.
Key Responsibilities:
- Managing tenancy administration and associated paperwork
- Coordinating property inspections, check-ins and check-outs
- Responding to enquiries by phone, email and in person
- Liaising with landlords, tenants, contractors and suppliers
- Organising maintenance works and monitoring progress
- Maintaining accurate property records and compliance documentation
- Processing rental payments and updating internal systems
- Supporting the wider office team with general administration duties
About you:
- Previous experience in lettings, property administration or customer service preferred but not essential
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational ability
- Professional, reliable and team-oriented approach
This is a fantastic opportunity to join a professional and supportive business offering long-term career development within the property industry.
Planning Admin in Oxford employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Admin in Oxford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even acquaintances in the property industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your communication skills. Whether it’s over the phone or face-to-face, being able to articulate your thoughts clearly will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Planning Admin in Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Lettings Administrator role. Highlight any relevant experience in property administration or customer service, even if it’s from a different industry.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've delivered excellent customer service or managed administrative tasks in a fast-paced environment.
Show Off Your Communication Skills: Since this role involves liaising with landlords, tenants, and contractors, make sure your written application showcases your communication skills. Keep it clear, concise, and professional while still being personable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at The Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of property management and lettings. Brush up on common terminology and processes, like tenancy administration and property inspections. This will show that you're proactive and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to providing a smooth experience for landlords and tenants.
✨Be Organised
Given the fast-paced nature of the job, it’s crucial to showcase your organisational skills. Bring along a notepad or planner to jot down important points during the interview. This not only helps you stay organised but also shows that you’re serious about managing multiple tasks effectively.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the company culture, or how they measure success in the role. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.