At a Glance
- Tasks: Support customers and sales teams with enquiries, orders, and shipments in a fast-paced environment.
- Company: Join a busy and supportive team in Witney, focused on customer satisfaction.
- Benefits: Gain valuable experience in sales support and customer service within a dynamic industry.
- Other info: Opportunity to work with SAP and CRM systems, plus occasional warehouse support.
- Why this job: Make a real difference by delivering outstanding customer support and enhancing team success.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 31200 £ per year.
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team.
Working closely with the external sales team, you will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently.
- Respond to incoming customer calls, emails, and website live chat enquiries.
- Provide support regarding orders, returns, shipments, and product information.
- Verify product availability, pricing, and shipping details.
- Work closely with internal departments and external sales colleagues.
- Use SAP and CRM systems to manage customer and sales information.
- Provide occasional support for warehouse activities when required.
Previous customer service or sales support experience, ideally within manufacturing or engineering. Experience using SAP, Salesforce CRM, and Microsoft Office is advantageous. Strong communication skills with excellent telephone manner. If you are an organised and motivated individual who enjoys delivering excellent customer service, we would love to hear from you.
Electrical/technical Sales Advisor in Oxford employer: The Recruitment Group
Join a dynamic and supportive team in Witney, where your proactive approach to customer service will be valued and rewarded. We offer a collaborative work culture that prioritises employee growth, with opportunities for professional development and training in a fast-paced environment. Enjoy the unique advantage of working closely with both customers and sales teams, ensuring that your contributions directly impact our success.
StudySmarter Expert Advice🤫
We think this is how you could land Electrical/technical Sales Advisor in Oxford
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Electrical/technical Sales Advisor at The Recruitment Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including The Recruitment Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Electrical/technical Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Electrical/technical Sales Advisor in Oxford
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for The Recruitment Group:When writing your cover letter, make sure to tailor your message specifically for The Recruitment Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at The Recruitment Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show The Recruitment Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show The Recruitment Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with The Recruitment Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
