At a Glance
- Tasks: Help distribute merchandise and serve refreshments to fans on match days.
- Company: Leicester City Football Club, a vibrant and exciting sports environment.
- Benefits: Earn £12.21 per hour in a fun, lively atmosphere with potential for future work.
- Other info: Great opportunity for high school and college students looking for flexible work.
- Why this job: Join the excitement of live sporting events and create memorable experiences for fans.
- Qualifications: Outgoing personality and reliable; previous experience is a bonus but not required.
The predicted salary is between 10 - 15 £ per hour.
Location: Leicester City Football Club
Pay: £12.21 per hour
Hours: 3-6 hours, match days
The Recruitment Group is looking for friendly, reliable Match Day Event Staff to help hand out merchandise to fans at upcoming fixtures. This is a great short-term role for anyone who enjoys working in a lively, fast-paced environment.
Responsibilities:
- Distribute merchandise to fans before and during the event
- Greet supporters and provide a positive, welcoming experience
- Manage stock levels and keep distribution areas tidy
- Follow instructions from event supervisors and venue staff
- Help set up stands/stalls
- Serving refreshments to the fans
What We’re Looking For:
- Outgoing, approachable, and confident communicating with the public
- Reliable and punctual
- Able to stand for long periods and work in a busy environment
- Previous event or customer service experience is a bonus (but not essential)
What We Offer:
- Competitive hourly pay
- A fun match-day atmosphere
- Great experience working at live sporting events
- Potential for future event work
How to Apply:
If you believe this is the right role for you then contact Charlotte at our Loughborough branch now!
Match Day Event Staff 2026 employer: The Recruitment Group
Leicester City Football Club is an excellent employer, offering a vibrant and dynamic work environment on match days. With competitive pay and the opportunity to engage with passionate fans, employees can enjoy a fun atmosphere while gaining valuable experience in event management and customer service. The club fosters a culture of teamwork and inclusivity, making it a rewarding place for those looking to grow within the sports and events industry.
StudySmarter Expert Advice🤫
We think this is how you could land Match Day Event Staff 2026
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at The Recruitment Group. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like The Recruitment Group before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Match Day Event Staff 2026
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to The Recruitment Group:Your cover letter is your chance to shine! Tell us why you want to work at The Recruitment Group specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at The Recruitment Group!
How to prepare for a job interview at The Recruitment Group
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
