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For Companies At a Glance
- Tasks: Provide IT support, maintain systems, and assist with networking in a modern academic environment.
- Company: Respected academic institution in Oxford with a dedicated IT team.
- Benefits: Competitive salary, 35 days annual leave, generous pension, and free lunches during term time.
- Why this job: Join a dynamic team and make a real impact on staff and students' tech experience.
- Qualifications: Experience with Windows systems, strong communication skills, and a proactive customer-focused approach.
- Other info: Beautiful working environment with opportunities for professional growth.
The predicted salary is between 26700 - 30000 £ per year.
A respected academic institution in Oxford is seeking an IT Officer to join its small, dedicated IT team. This is an excellent opportunity for an IT professional with strong technical skills to play a key role in supporting staff, scholars, and visitors in a modern, well-equipped environment.
The Role
As the IT Officer, you'll provide day-to-day IT support, maintain hardware and software systems, assist with networking and security, and ensure the smooth running of AV and conferencing equipment for lectures and events. You'll also help onboard new users, maintain system records, and contribute to ongoing IT and digitisation projects.
Key Responsibilities
- Provide responsive technical support to staff and guests
- Configure and maintain PCs, servers, printers, and AV equipment
- Troubleshoot hardware, software, and network issues
- Support event technology (presentations, video conferencing, etc.)
- Manage user accounts and access control systems
- Promote best practices in cybersecurity and data management
About You
- Experienced in Windows systems and Microsoft Office
- Good understanding of networking (DNS, DHCP, TCP/IP, VLANs)
- Strong communication and problem-solving skills
- A proactive, customer-oriented approach
- Ability to work both independently and collaboratively
- Experience with macOS or higher education IT environments is desirable
What's on Offer
- Salary: £31,459 – £36,616 per annum (dependent on experience)
- 35 days' annual leave (including public holidays)
- Generous pension scheme
- Lunches provided during term time
- Beautiful working environment with modern facilities
- Location: Oxford (on-site, 37.5 hours per week, occasional evenings/weekends for events)
To apply, click 'Apply Now' to submit your application.
IT Officer in London employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Officer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at the institution on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to demonstrate your knowledge of Windows systems, networking, and AV equipment. We want to see how you tackle real-world problems!
✨Tip Number 3
Show off your customer-focused approach during interviews. Share examples of how you've helped users in the past. Remember, it's all about making their experience smoother and more enjoyable!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows systems and networking. We want to see how your skills match the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tech issues in the past. We’re looking for someone who can think on their feet and provide great support, so let us know how you’ve done this before!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Recruitment Group
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows systems and Microsoft Office. Be ready to discuss your experience with networking concepts like DNS, DHCP, and TCP/IP, as these will likely come up during the interview.
✨Show Off Your Customer Service Skills
Since this role is all about supporting staff and visitors, think of examples where you've provided excellent customer service in a tech context. Prepare to share how you’ve resolved issues and helped users feel supported.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios related to troubleshooting hardware or software issues. Practise explaining your thought process clearly, as communication is key in this role.
✨Demonstrate Your Proactive Approach
Be ready to talk about times when you took the initiative to improve IT processes or enhance user experience. This shows that you’re not just reactive but also proactive in your approach to IT support.
