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- Tasks: Support the management of rental properties and ensure a smooth experience for all parties.
- Company: Established residential property business with a supportive team culture.
- Benefits: Long-term career development opportunities in the property industry.
- Other info: Professional and reliable approach is key to success in this role.
- Why this job: Join a dynamic team and enhance your customer service skills in a fast-paced environment.
- Qualifications: Experience in lettings or customer service is a plus, but not essential.
The predicted salary is between 25000 - 30000 £ per year.
A well-established residential property business based near East Oxford are seeking a proactive and customer-focused Lettings Administrator to join its busy team. The successful candidate will play a key role in supporting the day-to-day management of rental properties, ensuring a smooth experience for landlords, tenants and contractors alike. This position would suit someone who thrives in a fast-paced environment and enjoys delivering excellent customer service.
Key Responsibilities:- Managing tenancy administration and associated paperwork
- Coordinating property inspections, check-ins and check-outs
- Responding to enquiries by phone, email and in person
- Liaising with landlords, tenants, contractors and suppliers
- Organising maintenance works and monitoring progress
- Maintaining accurate property records and compliance documentation
- Processing rental payments and updating internal systems
- Supporting the wider office team with general administration duties
- Previous experience in lettings, property administration or customer service preferred but not essential
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational ability
- Professional, reliable and team-oriented approach
This is a fantastic opportunity to join a professional and supportive business offering long-term career development within the property industry.
Lettings Administrator employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Administrator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the property industry. You never know who might have a lead on a Lettings Administrator role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions in the lettings field. Think about your past experiences and how they relate to the role. We want you to shine when it comes to showcasing your customer service skills!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for openings at StudySmarter and tailor your approach to show why you’d be a great fit for our team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Lettings Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Lettings Administrator role and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves liaising with landlords, tenants, and contractors, make sure your application reflects your excellent communication skills. We love candidates who can express themselves clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at The Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of property management and lettings. Brush up on common terminology and processes, like tenancy agreements and property inspections. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle enquiries and maintain strong relationships.
✨Be Organised
As a Lettings Administrator, attention to detail is key. Bring a notepad or a digital device to jot down important points during the interview. This not only helps you remember details but also shows that you’re organised and take the process seriously.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows that you’re engaged and thinking about how you can contribute to the team.