At a Glance
- Tasks: Help distribute merchandise and serve refreshments to fans on match days.
- Company: Leicester City Football Club, a vibrant sports environment.
- Benefits: Earn £12.21 per hour in a fun, lively atmosphere.
- Other info: Great opportunity for future event work and experience.
- Why this job: Join the excitement of live sporting events and meet fellow fans.
- Qualifications: Outgoing, reliable, and able to thrive in busy settings.
The predicted salary is between 12 - 16 £ per hour.
Location: Leicester City Football Club
Pay: £12.21 per hour
Hours: 3-6 hours, match days
The Recruitment Group is looking for friendly, reliable Match Day Event Staff to help hand out merchandise to fans at upcoming fixtures. This is a great short-term role for anyone who enjoys working in a lively, fast-paced environment.
Key Responsibilities:
- Distribute merchandise to fans before and during the event
- Greet supporters and provide a positive, welcoming experience
- Manage stock levels and keep distribution areas tidy
- Follow instructions from event supervisors and venue staff
- Help set up stands/stalls
- Serving refreshments to the fans
What We’re Looking For:
- Outgoing, approachable, and confident communicating with the public
- Reliable and punctual
- Able to stand for long periods and work in a busy environment
- Previous event or customer service experience is a bonus (but not essential)
What We Offer:
- Competitive hourly pay
- A fun match-day atmosphere
- Great experience working at live sporting events
- Potential for future event work
How to Apply:
If you believe this is the right role for you then contact Charlotte at our Loughborough branch now!
Match Day Event Staff 2026 in Leicester employer: The Recruitment Group
Leicester City Football Club is an excellent employer, offering a vibrant and dynamic work environment on match days. With competitive pay and the opportunity to engage with passionate fans, employees can enjoy a fun atmosphere while gaining valuable experience in event management and customer service. The club fosters a culture of teamwork and inclusivity, making it a fantastic place for those looking to grow within the sports and events industry.
StudySmarter Expert Advice🤫
We think this is how you could land Match Day Event Staff 2026 in Leicester
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like The Recruitment Group.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like The Recruitment Group. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Match Day Event Staff 2026 in Leicester
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to The Recruitment Group.
How to prepare for a job interview at The Recruitment Group
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in The Recruitment Group's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services The Recruitment Group offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
