Laser Service Engineer

Job Title – Laser Service Engineer Salary – Circa £38k Location – Rugby Hours – 37.5 hours per week Monday to Thursday 8.30am to 5.30pm and 8.30am to 1.00pm on Friday Purpose of the Laser Service Engineer role: The primary focus of this role is to provide the highest levels of engineering support to our client's customers worldwide. This will include fault diagnosis, preventative maintenance, system repair, customer and distributors engineering staff training, installation, and a variety of other technical support activities. Main duties and responsibilities of a Laser Service Engineer: Fault diagnosis, including optic/laser alignment, result monitoring and analysis. Laser set up using optical techniques. Laser calibration using electronic control. Improve laser build documentation. Provide customers with on-site repair and maintenance support. Provide customers with telephone and email technical and fault-finding support. Deliver customer/distributors training as required. Carry out installations from planning through to customer acceptance. Ensure that on-site and office-based customer files are kept up to date, including service records and any other documentation. Identify opportunities for improvement. This to include product design and business process improvements. Work with the sales management team to identify and develop sales opportunities. Provide specialist support to other Company team members as required. Follow clean ro…