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For Companies At a Glance
- Tasks: Support customers with excellent service and accurate order processing.
- Company: Leading sustainable solutions manufacturer in Hull.
- Benefits: Competitive salary up to £30,000 and permanent contract.
- Why this job: Join a dynamic team and make a real impact in customer relations.
- Qualifications: 3+ years in sales administration or customer service, preferably in manufacturing.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Location: Hull
Hours: Full-Time (Mon – Fri, 08:30 – 17:00)
Salary: Up to £30,000 DOE
Contract Type: Permanent
About the Role
We are seeking a highly organised Senior Sales Administrator to support UK and international customers for a leading sustainable solutions manufacturer. This role focuses on delivering excellent customer service, ensuring accurate order processing, coordinating logistics, and acting as a key link between customers and internal departments. Experience in manufacturing or logistics/transport environments is highly beneficial.
Key Responsibilities
- Sales Administration & Customer Support
- Provide excellent customer service to UK and international clients.
- Act as the main point of contact for order-related enquiries.
- Understand customer requirements and ensure they are met accurately and efficiently.
- Build positive, long-term relationships through professional and proactive communication.
- Order Processing & Coordination
- Process sales orders with accuracy, ensuring correct specifications, quantities, pricing, and delivery information.
- Maintain organised and up-to-date order records.
- Ensure compliance with documentation requirements, including export paperwork where necessary.
- Production, Logistics & Supply Chain Support
- Work closely with production teams to monitor demand, stock availability, and lead times.
- Liaise with logistics providers, carriers, and freight forwarders to arrange cost-effective and timely deliveries.
- Prepare and manage customs and shipping documentation for smooth import/export movement.
- Communication & Problem Solving
- Provide customers with regular updates on order progress and delivery schedules.
- Handle enquiries, feedback, and complaints professionally, ensuring a customer-first approach.
- Resolve issues proactively while maintaining high service standards.
- Sales & Office Support
- Assist with preparing quotes, proposals, and customer agreements.
- Support wider office activities including answering calls, greeting visitors, and general administrative duties.
Ideal Candidate Profile
- Experience: Minimum 3 years in sales administration, customer service, or account support. Experience within manufacturing or logistics/transport is advantageous. Knowledge of import/export processes beneficial.
- Skills: Strong organisational and multitasking abilities. Excellent written and verbal communication skills. High attention to detail and ability to work proactively. Good understanding of logistics, shipping, or production processes is a plus. Confident in handling customer queries and managing expectations.
- Customer Focus: Dedicated to delivering outstanding service and supporting long-term business relationships.
Interested? If you have strong sales administration experience and enjoy working in a fast-paced environment within the manufacturing or logistics sector, hit Apply Now or contact (url removed).
Senior Sales Administrator in Hull employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Administrator in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the manufacturing and logistics sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re not just another candidate; you’re genuinely interested in their sustainable solutions!
✨Tip Number 3
Practice your communication skills. As a Senior Sales Administrator, you’ll need to impress with your customer service abilities. Role-play common scenarios to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Senior Sales Administrator in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Administrator role. Highlight your experience in sales administration and customer service, especially if you've worked in manufacturing or logistics. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your organisational skills and customer focus. Remember, we love a proactive approach!
Showcase Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional. We want to see how you can build positive relationships through your writing!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining our team at StudySmarter. We can't wait to hear from you!
How to prepare for a job interview at The Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the company’s products and services, especially in the sustainable solutions sector. Familiarise yourself with their customer base and any recent news or developments. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Experience
Be ready to discuss your previous roles in sales administration or customer service, particularly in manufacturing or logistics. Prepare specific examples of how you've handled order processing, customer queries, or logistics coordination. This will demonstrate your relevant experience and problem-solving skills.
✨Communicate Clearly
Since this role involves a lot of communication, practice articulating your thoughts clearly and concisely. Use examples that highlight your ability to build relationships and handle customer feedback effectively. Remember, they’re looking for someone who can maintain a customer-first approach.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about their processes for order management or how they ensure customer satisfaction. This not only shows your interest but also gives you insight into whether the company is the right fit for you.
