At a Glance
- Tasks: Provide exceptional customer service and support to German-speaking clients.
- Company: Mission-driven organisation based in Banbury with a focus on client satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Why this job: Join a passionate team and make a difference in client experiences.
- Qualifications: Fluency in German and strong communication skills required.
- Other info: Dynamic workplace with a commitment to employee development.
The predicted salary is between 30000 - 42000 £ per year.
We are delighted to be working exclusively with a mission led organisation based in Banbury who are recruiting for a German Speaking Customer Services Advisor to join their team and play a key role in delivering premium client experiences that align with their mission.
In this role, you will be the bridge between post-sale and retention, ensuring a seamless onboarding experience and ongoing support…
German speaking Customer Services Advisor employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German speaking Customer Services Advisor
✨Tip Number 1
Get to know the company inside out! Research their mission and values so you can show how your skills align with what they stand for. This will help you stand out during interviews.
✨Tip Number 2
Practice your German! Since this role requires fluency, brush up on your language skills, especially in customer service scenarios. It’ll give you the confidence to shine when speaking with clients.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace German speaking Customer Services Advisor
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being a German-speaking Customer Services Advisor, make sure to highlight your language proficiency. Use examples of how you've used your German skills in previous roles or experiences to connect with customers.
Tailor Your Application: We want to see how you fit into our mission! Take the time to customise your CV and cover letter to reflect the values and goals of our organisation. Show us why you're passionate about delivering premium client experiences.
Be Personable: In customer service, personality matters! Let your friendly and approachable nature shine through in your written application. Use a conversational tone that reflects how you'd interact with clients.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at The Recruitment Group
✨Brush Up on Your German
Since this role requires you to communicate effectively in German, make sure you're comfortable with both conversational and technical language. Practise common customer service scenarios in German to ensure you can respond confidently during the interview.
✨Know the Company’s Mission
Familiarise yourself with the organisation's mission and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to delivering premium client experiences that reflect their goals.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview to demonstrate your customer service skills. Think of potential customer issues you might face and how you would resolve them, showcasing your problem-solving abilities and empathy.
✨Showcase Your Communication Skills
As a Customer Services Advisor, clear communication is key. During the interview, focus on articulating your thoughts clearly and concisely. Use examples from your past experiences to illustrate how you've successfully communicated with clients in challenging situations.