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- Tasks: Lead a prestigious Asian restaurant, ensuring smooth operations and exceptional guest experiences.
- Company: Join a renowned restaurant in Oxford with a focus on quality and service.
- Benefits: Enjoy 28 days holiday, staff meals, and a pension plan.
- Why this job: Be at the forefront of a vibrant dining scene and make a real impact.
- Qualifications: Experience in restaurant management and a passion for hospitality.
- Other info: Flexible working hours with opportunities for growth and development.
The predicted salary is between 43000 - 77000 £ per year.
We are on the lookout for a General Manager to work in one of Oxford's most prestigious Asian restaurants on a full-time basis.
About the role:
- Responsible for implementing and running the daily restaurant systems and procedures to ensure operations are efficient, consistent and profitable.
- Promote sales, build rapport with guests and ensure all of their requests are met.
- Ensure the team is efficient and proficient in taking orders, issuing bills and processing payments correctly.
- Be competent with the point of sale system to ensure orders are placed efficiently and swiftly.
- Provide sufficient training and mentoring to the team to equip them with a high standard of food and drinks knowledge.
- Work with the Head Chef to achieve the highest possible levels of efficiency and profitability.
- Drive the performance of the restaurant in sales and efficient turnaround of tables.
- Manage all opening and closing shifts according to the company’s standards.
- Accurately cash up during closing shifts, send out the daily log to the relevant distribution list and share closing photos on the WhatsApp Group.
- Secure the building prior to leaving the premises after the closing shift.
- Organise the front of house rota for optimal staffing levels.
- Manage the reservation/table allocation system efficiently to maximise the potential of the restaurant, as well as respond to all guest enquiries and reservations.
- Oversee the onboarding for new hires and provide ongoing training to develop team members, fostering a positive work environment.
- Encourage continuous learning and development for the team by carrying out timely chats and catch-ups with current team members.
- Work with the Marketing Team to coordinate photo shoots, ensuring influencer reservation bookings are made and needs are met.
- Coordinate with the Retail Team regarding any stock requirements and orders from the webpage or in-store purchases.
- Oversee cost control of the site, including efficient maintenance of equipment, labour costs and stock purchasing.
- Work with the Value Retail Team to ensure the restaurant operates up to the required standards.
- Focus on service with the drive and enthusiasm to continually improve standards, ensuring that no corners are cut.
- Adhere to and maintain cleaning checklists and carry out any other duties and responsibilities as assigned.
- Be prepared to work in other departments or any of the other establishments owned by the Company.
Key Responsibilities:
- Support the smooth operation of the business and ensure all guests receive the best possible level of service, care and knowledge according to the Shan Shui standards.
- Arrive at work for scheduled shifts and be punctual, always following company absence and lateness procedures if unable to do so.
- Maintain a high standard of grooming, appearance and good personal hygiene.
- Attend meetings and training sessions as required by the management team.
- Work as a team player at all times and be flexible to ensure operations are always as efficient and profitable as possible.
- Have a thorough knowledge of the food and dessert menu and drinks list.
- Be responsive to any guest requests and needs and pass on the information to the management team.
- Manage any complaints, comments or perceived issues and be hands-on and present in the restaurant at all times during service.
- Treat company property with due care and attention.
- Ensure the highest levels of cleanliness, hygiene and safety at work at all times in accordance with Health and Food Safety standards.
Company Benefits:
- 28 days holiday (including Bank Holidays)
- Staff Meals
- Staff Pension
Working Hours:
- Working 48 hours per week, 5 days out of 7 - to include weekends and evenings.
- Starting salary of £50,000 to £55,000 (basic + fixed TRONC).
For more information and to apply, get in touch with Gary at our Oxford branch or click 'Apply Now' to submit your application.
We wish you the best of luck in your job search!
General Manager employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the restaurant industry, especially those who might know someone at the Oxford branch. A friendly chat can go a long way in getting your foot in the door.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the restaurant and introduce yourself. Bring a copy of your CV and express your enthusiasm for the General Manager role. It’s all about making that personal connection!
✨Tip Number 3
Prepare for an informal chat! Brush up on your knowledge of the restaurant's menu and operations. Being able to discuss how you can improve efficiency and sales will impress the hiring team.
✨Tip Number 4
Don’t forget to follow up! After your application or meeting, shoot a quick email to Gary expressing your gratitude for the opportunity. It shows your interest and keeps you on their radar.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to manage a prestigious restaurant and create memorable experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to highlight relevant experience. Focus on your previous roles in hospitality management and any specific achievements that demonstrate your ability to drive sales and improve operations. We love seeing how you’ve made a difference!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can do without fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at The Recruitment Group
✨Know the Restaurant Inside Out
Before your interview, make sure you research the restaurant thoroughly. Understand its menu, service style, and any unique selling points. This will not only impress the interviewers but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, handled conflicts, or improved operational efficiency. Be ready to discuss your approach to training and mentoring staff.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in a restaurant setting, like handling a busy service or managing customer complaints, and prepare your responses to show how you'd tackle these situations.
✨Highlight Your Financial Acumen
Since the role involves overseeing costs and profitability, be prepared to discuss your experience with budgeting, cost control, and financial reporting. Bring examples of how you've contributed to a restaurant's financial success in previous roles.
