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For Companies At a Glance
- Tasks: Manage customer orders and ensure smooth delivery of products worldwide.
- Company: Join a dynamic supply chain team in Chipping Norton with hybrid working options.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Why this job: Be the key player in delivering products and enhancing customer satisfaction.
- Qualifications: Experience in customer service or supply chain, strong communication skills required.
- Other info: Perfect for detail-oriented individuals looking to make an impact in logistics.
Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply. Good luck.
Chipping Norton | Full Time (37.5 hrs per week, flexi) | Hybrid working
We are looking for an organised and proactive Demand & Fulfilment Controller to join a busy supply chain team. This role is key in ensuring efficient order processing, communication with customers, and smooth delivery of products worldwide.
Key Responsibilities:- Manage customer orders from receipt to despatch, ensuring accurate and timely fulfilment
- Liaise with planning, logistics and sales to meet customer delivery requirements
- Track orders and proactively update customers on progress or changes
- Produce export and shipping documentation as needed
- Maintain accurate records, price quotations and KPI metrics
- Support Account/Sales Managers with customer communication and performance reporting
- Previous experience in customer service, order management or supply chain
- Strong communication and organisational skills
- Excellent attention to detail and accuracy
- Confident using Microsoft Office (Excel, Word, PowerPoint)
- Experience with manufacturing or ERP systems (preferred)
- Knowledge of export documentation (advantageous)
Demand And Fufilment Controller employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Demand And Fufilment Controller
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain industry, especially those who work in demand and fulfilment roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to order management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your experience with order processing, customer communication, and any relevant software you've used. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Demand And Fufilment Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and order management. We want to see how your skills align with the role of Demand & Fulfilment Controller, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our supply chain team. Be sure to mention your organisational skills and any experience with ERP systems or export documentation.
Show Off Your Communication Skills: Since this role involves liaising with various teams and customers, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Recruitment Group
✨Know Your Supply Chain Basics
Brush up on your supply chain knowledge, especially around order management and fulfilment processes. Be ready to discuss how you’ve handled customer orders in the past and any challenges you faced.
✨Show Off Your Communication Skills
Since this role involves liaising with various teams and customers, prepare examples that showcase your strong communication abilities. Think of times when you successfully resolved issues or improved customer satisfaction.
✨Be Detail-Oriented
Attention to detail is crucial for this position. During the interview, highlight your experience with maintaining accurate records and managing documentation. You might even want to mention specific tools or methods you use to stay organised.
✨Familiarise Yourself with Relevant Software
Make sure you’re comfortable discussing Microsoft Office, especially Excel, as well as any ERP systems you’ve used. If you have experience with export documentation, be prepared to talk about that too, as it could give you an edge.
