At a Glance
- Tasks: Manage customer orders and queries while supporting the sales team.
- Company: Local manufacturing company in West Oxfordshire with a friendly atmosphere.
- Benefits: Fridays off, competitive salary, and great benefits package.
- Other info: Ideal for those looking to grow in a supportive environment.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 25000 - 30000 £ per year.
We're looking for a Customer Service Administrator to work for a local manufacturing company based in West Oxfordshire.
You will interpret customer schedules and raise Sales and Work orders to meet these requirements whilst dealing with everyday queries raised by the customer.
- Specific duties will include: Follow up quotations where appropriate
- Support the external Sales team
Receive and process Customer orders, schedules and to raise corresponding sales and work orders when appropriate
- Analyse and action customer schedules to meet requirements
- Respond with Customers' telephone queries on a continuous basis
- Advise the Customer of any change that might affect their requirements
Advise the Customer of price changes to existing components where required You will have good communication skills and be confident on the phone.
The ideal candidate will have good computer skills and excellent attention to detail.
An understanding of Customs (Import/Export) is desirable.
Experience of working within a manufacturing/logistics environment is desirable.
You will be a team player with the ability to manage and prioritise tasks and work to tight deadlines.
Our client offers an excellent range of benefits and Fridays off!
If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.
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Customer Service Administrator employer: The Recruitment Group
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