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- Tasks: Support the management of rental properties and ensure smooth operations for all parties involved.
- Company: Established residential property business with a focus on customer service.
- Benefits: Long-term career development opportunities in a supportive environment.
- Other info: Fast-paced environment with a professional and team-oriented culture.
- Why this job: Join a dynamic team and make a difference in the property industry.
- Qualifications: Customer service skills and attention to detail are key; experience is a plus.
The predicted salary is between 25000 - 30000 £ per year.
A well-established residential property business based near East Oxford are seeking a proactive and customer-focused Lettings Administrator to join its busy team. The successful candidate will play a key role in supporting the day-to-day management of rental properties, ensuring a smooth experience for landlords, tenants and contractors alike. This position would suit someone who thrives in a fast-paced environment and enjoys delivering excellent customer service.
Key Responsibilities:
- Managing tenancy administration and associated paperwork
- Coordinating property inspections, check-ins and check-outs
- Responding to enquiries by phone, email and in person
- Liaising with landlords, tenants, contractors and suppliers
- Organising maintenance works and monitoring progress
- Maintaining accurate property records and compliance documentation
- Processing rental payments and updating internal systems
- Supporting the wider office team with general administration duties
About you:
- Previous experience in lettings, property administration or customer service preferred but not essential
- Excellent communication and interpersonal skills
- Strong attention to detail and organisational ability
- Professional, reliable and team-oriented approach
This is a fantastic opportunity to join a professional and supportive business offering long-term career development within the property industry.
Administrator - planning in Banbury employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - planning in Banbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, and even former colleagues to let them know you're on the hunt for an Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Knowing what they value will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your skills and experiences during the real deal.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our awesome team!
We think you need these skills to ace Administrator - planning in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in lettings or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Administrator role and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Communication Skills: Since this role involves liaising with landlords, tenants, and contractors, make sure your application reflects your excellent communication skills. We love candidates who can express themselves clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at The Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of property management and lettings. Brush up on common terminology and processes related to tenancy administration, as this will show your potential employer that you're proactive and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to handle enquiries and maintain strong relationships with landlords and tenants.
✨Be Organised and Detail-Oriented
The job requires strong organisational skills and attention to detail. Prepare to discuss how you manage your time and keep track of multiple tasks. You might even want to bring a sample of your organisational tools or methods to show how you stay on top of things in a busy environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.