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- Tasks: Join a friendly team as an Administrator, handling customer paperwork and scheduling installations.
- Company: The Recruitment Group connects talent with opportunities in a supportive environment.
- Benefits: Enjoy weekly pay, hybrid working, and free onsite parking.
- Why this job: Gain valuable experience in a dynamic role while contributing to customer satisfaction and project success.
- Qualifications: Must be organised, detail-oriented, and have experience in administration or scheduling.
- Other info: This is a temp-to-perm position, perfect for those seeking stability.
The Recruitment Group is looking for an Administrator to join our well-established client based in Loughborough. As an Administrator, you will become part of a very friendly, small team. If you are interested in the Administrator role then please read below. Pay for an Administrator: . £12.21 per hour. Weekly pay. Hours for an Administrator: . Monday and Tuesday 08:00-17:00 Hybrid (working from home.) . Wednesday and Thursday 08:00-17:00 Working in the office in Loughborough. Responsibilities of Administrator: . Review and process customer eligibility paperwork, ensuring accuracy and validity of documents. . Maintain compliance with funding criteria across multiple application routes. . Update CRM records with all documentation and submission dates. . Request missing documents and liaise with customers to ensure timely completion. . Conduct weekly and daily stock checks against the Operations Spreadsheet. . Maintain accurate stock records and highlight discrepancies immediately. . Liaise with suppliers to order materials as required. . Coordinate all installation-related bookings, including heating, electrical, boiler surveys, and rubbish removal. . Create detailed installation schedules and distribute to customers and subcontractors. . Maintain the Install Calendar and CRM with up-to-date information. . Set up project folders and WhatsApp groups to ensure clear communication between all parties. . Arrange C3 inspections and manage follow-up remedial work. . Create detailed remedial work templates for installers. . Liaise with customers to arrange return visits and ensure work is completed to specification. . Respond to funder queries promptly, arranging additional works and supplying requested evidence. Required Skills: . Calm under pressure – able to remain composed and professional in a fast-paced environment. . Polite and customer-focused – maintains excellent relationships with customers and contractors. . Exceptional multitasking ability – manages multiple projects and priorities simultaneously. . Strong attention to detail – ensures accuracy across all paperwork, scheduling, and compliance checks. . Excellent communication skills – clear, concise, and professional both verbally and in writing. . Organisational excellence – maintains accurate records, schedules, and follow-up actions. . Proven experience in a scheduling, coordination, or administrative role (construction, utilities, or installation industry preferred). . Proficient with CRM systems, Microsoft Office, and digital file management. . Experience managing contractors and liaising with multiple stakeholders. . Strong problem-solving skills and the ability to meet tight deadlines. Benefits: . Temp to Perm . 2 days Hybrid working . Free car onsite car parking If you believe this is the right role for you then contact Charlotte at our Loughborough branch now! If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection
Administrator employer: The Recruitment Group
Contact Detail:
The Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator
✨Tip Number 1
Familiarise yourself with CRM systems and Microsoft Office, as these are crucial for the Administrator role. Consider taking a quick online course or tutorial to brush up on your skills, especially if you haven't used them recently.
✨Tip Number 2
Highlight your multitasking abilities in conversations or interviews. Prepare examples of how you've successfully managed multiple projects or priorities at once, as this is a key requirement for the role.
✨Tip Number 3
Practice your communication skills by engaging in mock conversations or role-playing scenarios. Being able to communicate clearly and professionally is essential, especially when liaising with customers and contractors.
✨Tip Number 4
Research the company and its operations thoroughly. Understanding their processes and values will help you demonstrate your interest and fit for the team during any discussions or interviews.
We think you need these skills to ace Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, especially in scheduling and coordination. Emphasise your attention to detail and organisational skills, as these are crucial for the Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused approach and ability to remain calm under pressure. Mention specific examples from your past experiences that demonstrate your multitasking abilities and strong communication skills.
Highlight Relevant Skills: In your application, clearly outline your proficiency with CRM systems and Microsoft Office. Mention any experience you have in the construction or utilities industry, as this will strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the role.
How to prepare for a job interview at The Recruitment Group
✨Showcase Your Multitasking Skills
During the interview, be prepared to discuss specific examples of how you've successfully managed multiple projects or priorities at once. This role requires exceptional multitasking ability, so demonstrating your experience in this area will be crucial.
✨Emphasise Attention to Detail
Since the position involves processing customer eligibility paperwork and maintaining compliance, highlight your strong attention to detail. Share instances where your meticulousness has led to successful outcomes in previous roles.
✨Demonstrate Excellent Communication
Communication is key in this role, so practice articulating your thoughts clearly and concisely. Be ready to provide examples of how you've effectively communicated with customers and contractors in past experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to remain calm under pressure. Think of scenarios from your past work where you faced challenges and how you resolved them, as this will show your capability to handle the fast-paced environment.
