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- Tasks: Lead a team to manage a large residential property portfolio and ensure excellent service.
- Company: Dynamic estate agency with a focus on teamwork and customer satisfaction.
- Benefits: Company car, industry-leading training, 30 days leave, and career progression opportunities.
- Other info: Join a supportive environment with 24/7 employee assistance and eye care support.
- Why this job: Make a real impact in property management while developing your leadership skills.
- Qualifications: 3+ years in residential property management and strong team leadership experience.
The predicted salary is between 28500 - 39000 £ per year.
We are looking for an experienced Senior Property Manager to lead a team and deliver excellent service across a large residential property portfolio. In this Estate Agency role, you will oversee the day-to-day management of properties, support and develop a team of Property Managers, and ensure the department operates efficiently while maintaining high compliance standards. You will play an important role in maintaining strong relationships with landlords and tenants while ensuring properties are managed to the highest standard. This is a great opportunity for someone with strong property management experience who enjoys leading a team, improving performance, and delivering excellent customer service.
Key Responsibilities
- Manage and support a team of Property Managers
- Monitor team performance and conduct regular one-to-one meetings
- Ensure compliance with current lettings legislation and regulatory standards
- Carry out property inspections
- Negotiate tenancy renewals and extensions
- Coordinate maintenance and repairs with contractors
- Manage deposit returns and tenancy end processes
- Handle rental arrears and support with eviction processes when required
- Build and maintain strong relationships with landlords and tenants
- Oversee check-ins, check-outs, and inventory reports
What We’re Looking For
- Minimum 3 years’ experience in residential property management
- Estate agency experience would be of value
- Strong knowledge of current residential lettings legislation
- Experience leading or mentoring a team
- Excellent communication and relationship-building skills
- Ability to create a positive and collaborative team environment
- Strong organisational skills and attention to detail
- Commitment to delivering high levels of customer service
Benefits
- Company car or car allowance (also available for personal use)
- Company smartphone
- Industry-leading training and development
- Opportunity to gain a nationally recognised qualification (including ARLA)
- Career progression opportunities
- Employee Assistance Programme (24/7 support)
- Eye care support
- Up to £500 employee referral bonus
- Company pension scheme
- 30 days annual leave
Senior Property Manager in Stoke-on-Trent employer: The Recruitment Experts
Contact Detail:
The Recruitment Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Attend property management events or local meet-ups to connect with industry professionals. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills in interviews! Prepare examples of how you've led teams and improved performance in previous roles. This is your chance to shine and demonstrate your expertise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your experience and skills directly to us. Plus, it helps us keep track of your application better!
We think you need these skills to ace Senior Property Manager in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Property Manager role. Highlight your experience in property management and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Whether it's improving team performance or enhancing customer satisfaction, we want to know how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at The Recruitment Experts
✨Know Your Stuff
Make sure you brush up on your knowledge of residential property management and current lettings legislation. Being able to discuss specific regulations and how they apply to the role will show that you're not just experienced, but also genuinely interested in the field.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed or mentored others in the past. Highlight any strategies you've used to improve team performance and foster a positive work environment.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Use your excellent communication skills to engage them in conversation, and don’t hesitate to ask questions about their experiences and the company culture. This shows that you’re not only interested in the job but also in the people you'll be working with.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities. Think of situations where you've had to handle difficult tenants or manage compliance issues, and be ready to explain how you approached these challenges and what the outcomes were.