Lettings Associate BTR
- Location: Multiple sites between Cambridge & Luton
- Salary: £30,000 - £32,000 + EV car + bonus + benefits
- Contract: Full-time, Permanent, Monday to Friday 9am - 5pm
The Company
Our client is a leading, well-funded organisation on an ambitious journey to become one of the UK’s largest and most trusted residential landlords. With a strong focus on customer experience, innovation, and community-building, they are redefining modern property management within the growing Build-to-Rent sector.
This is an exciting opportunity to join a fast-scaling business where you’ll play a key role in delivering a high-quality living experience to residents across a regional portfolio.
The Role
As a Lettings Associate, you will act as the face of the business across your designated region, managing the full resident journey from initial viewing through to move-out.
This is a field-based role combining elements of lettings, property management, and customer service, ideal for someone who enjoys autonomy, variety, and being out on-site.
Key Responsibilities
- Deliver a high-quality customer experience across the full resident journey, from viewings through to move-out
- Conduct property viewings, move-ins, move-outs, and mid-term inspections
- Monitor property condition, report issues, and ensure maintenance works are completed to standard
- Manage inventories, compliance checks (including Right to Rent), and system updates
- Act as the on-the-ground representative, liaising with internal teams, contractors, and stakeholders
- Support health & safety standards across developments
About You
- Previous experience within residential lettings or property management
- Passion for delivering a high standard of customer service
- Strong communication and interpersonal skills
- Highly organised with the ability to manage your own schedule
- Comfortable working independently in a field-based role
- Calm under pressure with a proactive, solutions-focused approach
- Full UK driving licence (essential), residing in a property appropriate for EV charger installation (free)
What’s on Offer
- Competitive salary + performance-related bonus
- Company vehicle (electric) + home charger installation
- Generous pension contribution
- 24 days holiday + bank holidays
- Flexible benefits package (including retail discounts)
- Strong career progression opportunities within a growing business
Why Apply?
This is a fantastic opportunity to join a forward-thinking organisation at a pivotal stage of growth. You’ll gain exposure to a modern, customer-focused approach to property management, with real opportunities to progress as the portfolio expands.
Lettings Associate in Royston employer: The Recruitment Experts Careers
Join a dynamic and expanding commercial property consultancy that values ambition and fosters a supportive work culture. With competitive salaries, uncapped commission structures, and genuine opportunities for career progression, this role offers the chance to work with a diverse portfolio of commercial properties across Bedfordshire, Buckinghamshire, and Hertfordshire. You'll thrive in a collaborative environment where your skills in business development and client relationship management are not only recognised but rewarded.
Contact Details:
The Recruitment Experts Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Associate in Royston
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like The Recruitment Experts Careers.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like The Recruitment Experts Careers? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit The Recruitment Experts Careers's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Lettings Associate role at The Recruitment Experts Careers, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at The Recruitment Experts Careers
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where The Recruitment Experts Careers operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to The Recruitment Experts Careers. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at The Recruitment Experts Careers.
