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- Tasks: Be the friendly face of our office, managing visitors and supporting daily admin tasks.
- Company: Join a thriving professional services business in the heart of Birmingham.
- Benefits: Enjoy 25 days holiday, profit sharing, discounts, and coaching opportunities.
- Why this job: This role offers growth potential and a chance to shape your future in a dynamic environment.
- Qualifications: Experience in admin roles, strong communication skills, and a positive attitude are essential.
- Other info: Full-time office role with a supportive team and a vibrant company culture.
The predicted salary is between 20800 - 29000 £ per year.
Contract: 12 month maternity contract
Salary: Up to £29,000 depending on experience
Location: Birmingham city centre B3
Benefits: 25 days holiday plus Bank Holidays, annual profit share scheme, retail/hospitality discounts portal and coaching
We are working on behalf of a thriving and growing professional services business, which is seeking an experienced Receptionist / Senior Administrator to support with managing the office and provide a comprehensive administrative support service. This would initially be a 12 month maternity contract, with a start date scheduled for early May 2025.
As the Senior Administrator, you will be responsible for meeting and greeting visitors on arrival and the day-to-day management of the office to include diary management, invoicing, HR administration and all administrative tasks.
This role is office based full time at their stunning offices in central Birmingham which is easily accessible by train. The core working hours are Monday to Friday 9am until 5.30pm.
Role and responsibilities:
- As a Receptionist / Senior Administrator you will be acting as first point of contact into the business both face to face and over the phone in a professional and approachable manner.
- Managing the office daily with warmly greeting visitors and registering them onto the inhouse visitor registration system.
- Responsible for maintaining the office facilities to a high standard and organising maintenance or repairs when required.
- Diary management for the 3 onsite meeting rooms and setup up ahead of meetings.
- Support with onboarding customers with completing relevant administrative checks, AML checks, producing paperwork and completing risk assessments.
- Assist in the preparation of presentations and tenders as required, and liaise with the relevant colleagues to ensure accuracy and in keeping with company brand.
- Support the Operations Director with HR administration tasks such as onboarding, induction, booking training and maintaining employee records.
- Process invoices when required.
- Handling internal and external post.
- Assist with company events programme and organising quarterly social events.
- General administration support to other departments in the business.
Skills and experience required:
- Proven work history in a similar Senior Administrator, Coordinator, Office Manager or Receptionist role is essential.
- Excellent verbal and written communication skills.
- A positive, customer focused and can-do attitude.
- High levels of attention to detail.
- Comfortable working in a small team collaboratively.
- Ability to act with integrity with a discreet manner.
- Opportunity for progression and to shape the role in the future.
Benefits:
- Competitive salary.
- 25 days holiday plus Bank Holidays.
- Access to employee discount portal.
- Royal Sun London pension scheme.
- Annual profit share bonus.
- Coaching and development programme.
If you have the relevant skills and experience, and actively seeking an exciting challenge as a Receptionist / Senior Administrator for a thriving business then please apply today.
Receptionist / Senior Administrator employer: THE RECRUITMENT DUO
Contact Detail:
THE RECRUITMENT DUO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist / Senior Administrator
✨Tip Number 1
Familiarise yourself with the company culture and values. Research the professional services business to understand their mission and how they operate. This will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare to showcase your customer service skills. As a Receptionist / Senior Administrator, you'll be the first point of contact for visitors. Think of examples from your past experiences where you've successfully managed customer interactions or resolved issues to highlight your capabilities.
✨Tip Number 3
Brush up on your organisational skills. The role involves diary management and office administration, so be ready to discuss how you prioritise tasks and manage your time effectively. Consider using specific tools or methods that have worked for you in the past.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work environment and expectations. This information can be invaluable in tailoring your approach and demonstrating your genuine interest in the role when you apply through our website.
We think you need these skills to ace Receptionist / Senior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly as a Receptionist or Senior Administrator. Emphasise skills like diary management, customer service, and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description that you are excited about and how your experience aligns with them.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description such as excellent communication, a positive attitude, and the ability to work collaboratively. Provide examples of how you've demonstrated these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at THE RECRUITMENT DUO
✨Showcase Your Communication Skills
As a Receptionist / Senior Administrator, excellent verbal and written communication skills are crucial. During the interview, make sure to articulate your thoughts clearly and confidently. Practice common interview questions and prepare examples that demonstrate your ability to communicate effectively with both clients and colleagues.
✨Demonstrate Attention to Detail
This role requires high levels of attention to detail, especially when managing diaries and processing invoices. Be prepared to discuss specific instances where your attention to detail made a difference in your previous roles. You might even want to bring along a portfolio showcasing your organisational skills.
✨Exude a Positive Attitude
A positive, customer-focused attitude is essential for this position. During the interview, convey your enthusiasm for the role and the company. Share examples of how you've maintained a positive outlook in challenging situations, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle various administrative tasks. Think about past experiences where you successfully managed office operations or resolved conflicts, and be ready to explain your thought process and actions taken.
