At a Glance
- Tasks: Support the Sales team with quotes, orders, and customer inquiries.
- Company: Join a dynamic manufacturing company focused on innovation.
- Benefits: Competitive salary, supportive team environment, and career growth opportunities.
- Other info: Flexible working hours and a collaborative workplace culture.
- Why this job: Be a vital part of the sales process and enhance customer satisfaction.
- Qualifications: Experience in admin roles, strong Excel skills, and a can-do attitude.
The predicted salary is between 24300 - 29700 £ per year.
As a key member of the Sales team, this position will provide Sales and Administrative support, including generation of standard quotations from internal price lists for the client and the processing of order acknowledgments, ensuring that all details are correct and in accordance with the customer order requirements, in respect of specification, price, delivery and agreed payment terms.
Hours: Monday to Thursday 7.30am to 4:00pm, Fridays 7:30am to 1:00pm
Salary: Up to £27,000
Type: Permanent
Location: Lye, DY9
Responsibilities:
- Processing Order Acknowledgements for the department.
- Responding to telephone and email enquiries.
- Prepare and issue quotations in accordance with customers' requirements, using the relevant costing tools and Sage 200.
- Converting Quotations to Orders once received, ensuring details and terms on the Purchase order are as quoted. Any deviances to be reported to the customer for amendment or re-quoted.
- Discuss opening of new accounts with Product Manager as necessary.
- Liaise with Product Manager where special terms of payment are required.
- Liaise with customers at all levels, exercising excellent customer care at all times.
- Follow up live quotations and new sales leads, and updating internal records as appropriate.
- Running regular reports from the quoting system and Order Intake, for use in strategic contact with customers and potential prospects.
- Continuously building customer relationships, monitoring customer feedback, looking out for customer satisfaction/dissatisfaction, change to customer personnel and reporting same accordingly.
- General administrative support to the Flexible Conveyor department, including filing and document control.
- Any other duties as required.
Requirements:
- Experience in an administrative or data-focused role, ideally within a manufacturing or engineering environment.
- Strong Excel skills (lookups, filters, basic formulas) and competent in Outlook and Word.
- Knowledge of SAGE 200.
- High degree of numeracy and accuracy, with excellent attention to detail.
- Good communication skills, confident liaising with both shop-floor and office-based colleagues.
- Well organised, able to manage routine daily tasks to deadlines and use own initiative.
- Can do attitude.
- Team player.
Sales Support Administrator employer: The Recruitment Crowd (Yorkshire) Limited
Join a leading company in the logistics sector as an HGV Driver in Camberley, where you will benefit from a supportive work culture that prioritises employee well-being and development. With flexible shift patterns and opportunities for career advancement, this role offers a rewarding experience in a dynamic environment, making it an excellent choice for those seeking meaningful employment.
Contact Details:
The Recruitment Crowd (Yorkshire) Limited Recruitment Team
