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- Tasks: Lead and manage complex care packages, ensuring top-notch service delivery.
- Company: Join a leading provider of specialist complex care in the UK, dedicated to person-centred care.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact in people's lives while developing your leadership skills in a supportive environment.
- Qualifications: Experience in complex care management and a passion for high-quality care are essential.
- Other info: This role covers the Midlands and North regions, overseeing around 8000 hours of care.
The predicted salary is between 42000 - 84000 £ per year.
Hybrid covering Midlands & North regions
£50,000 - £60,000 per annum
Benefits: to be discussed
TRC has been requested exclusively by one of the leading providers of specialist complex care in the UK to assist in their search for an Operations Manager, due to organic growth into new areas!
Our client provides person-centred nurse-led care for adults and children living in their own homes with complex physical disabilities and life-limiting conditions. Their person-centred approach ensures that each person in their care reaches their maximum potential.
The Role:
- Full-time, permanent employment
- Manage your own diary
- Must be flexible to travel between packages
- As an operations manager, you will play a key role in overseeing a caseload of complex care packages, ensuring the highest standards of care for our clients.
- Ensuring excellent levels of service delivery.
- Leadership and development of Community Care Lead team.
- Performance Management - set and achieve KPIs, conduct performance reviews, and manage team performance.
- Ensure operational excellence, overseeing daily operations and key processes.
- Financial performance, to align with and exceed budget requirements.
- Developing and maintaining long standing relationships, with internal and external stakeholders.
- Efficient mobilisation and onboarding of new business, in conjunction with the clinical and wider operational teams.
- Collaborative working with clinical, wider operational and business development teams.
- Continuous quality improvement, to align with our quality agenda.
The most ideal candidate will possess the following attributes:
- A passion for high-quality complex care
- An appetite for growth and success
- Proven experience in complex care or homecare management
- Commercially astute, with a proven track record of achieving and exceeding financial performance
- A solid understanding of CQC regulations and legislative requirements
- Strong motivational leader, with a proven track record of developing high-performing teams
- Excellent communication and problem-solving abilities
- Ability to manage their own diary and partially manage others to the needs of the business.
The role will currently oversee around 8000 hours of complex care across the Midlands and the north of England.
If you have the right experience, please get in touch and one of our team will give you a call.
Operations Manager Complex Care in Lincoln employer: The Recruitment Crowd (Yorkshire) Limited
Contact Detail:
The Recruitment Crowd (Yorkshire) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager Complex Care in Lincoln
✨Tip Number 1
Network with professionals in the complex care sector. Attend industry events or join relevant online forums to connect with others who may have insights or leads on opportunities within the field.
✨Tip Number 2
Research the company thoroughly. Understand their values, mission, and recent developments. This knowledge will help you tailor your conversations and demonstrate your genuine interest during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed complex care operations in the past. Highlight your achievements in performance management and team leadership to showcase your suitability for the role.
✨Tip Number 4
Familiarise yourself with CQC regulations and quality improvement practices. Being well-versed in these areas will not only boost your confidence but also position you as a knowledgeable candidate during discussions.
We think you need these skills to ace Operations Manager Complex Care in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in complex care or homecare management. Emphasise your leadership skills and any achievements related to performance management and financial success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for high-quality complex care. Mention specific examples of how you've successfully managed teams and improved service delivery in previous roles.
Highlight Relevant Skills: In your application, clearly outline your understanding of CQC regulations and your ability to manage operational excellence. Use bullet points to make these skills stand out.
Showcase Your Problem-Solving Abilities: Provide examples in your application of how you've tackled challenges in previous roles. This could include managing team performance or developing relationships with stakeholders.
How to prepare for a job interview at The Recruitment Crowd (Yorkshire) Limited
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on performance management and team development.
✨Understand the Care Sector
Familiarise yourself with the complexities of care management, especially in homecare settings. Be ready to discuss CQC regulations and how they impact service delivery, as this knowledge will be crucial for the role.
✨Highlight Financial Acumen
Since financial performance is key, prepare to discuss your experience with budgeting and achieving financial targets. Bring specific examples of how you've exceeded budget requirements in previous roles.
✨Demonstrate Relationship-Building Skills
The role involves maintaining relationships with various stakeholders. Think of instances where you've successfully collaborated with internal and external parties, and be prepared to share these stories during the interview.
