Supported Living Manager in Hastings

Supported Living Manager in Hastings

Hastings Full-Time 45000 £ / year No home office possible
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At a Glance

  • Tasks: Lead a team to deliver high-quality, person-centred care in supported living services.
  • Company: Forward-thinking care provider committed to independence and dignity.
  • Benefits: Competitive salary, ongoing training, career progression, and employee support programmes.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in health and social care management and a Level 5 Diploma or equivalent.
  • Other info: Join a supportive team with flexible working hours and growth opportunities.

A registered manager for supported living services in Hastings, East Sussex is required for a full-time position of 37.5 hours per week (on-call, evenings, weekends and Bank Holidays as required) with a salary of £43,000 - £45,000 per annum (dependent on experience). An established and forward-thinking care provider is seeking an experienced and motivated individual to lead its service.

This is an exciting opportunity to join a growing organisation committed to delivering high-quality, person-centred care that promotes independence, dignity, and choice.

The Role

As Registered Manager, you will have full operational responsibility for the day-to-day management of the service. You will lead a large, diverse workforce and ensure the delivery of safe, effective, and compassionate care.

Service Structure

  • Director
  • Registered Manager (this role)
  • Service Managers
  • Team Leaders
  • Support Workers

You will be accountable for staffing, quality, compliance, performance management, and service development.

Key Responsibilities

Service Delivery

  • Ensure high-quality, person-centred care is delivered consistently
  • Maintain staffing levels at 110% capacity and identify recruitment needs
  • Oversee effective matching of staff to service users
  • Ensure changes in service users' needs are identified and responded to promptly
  • Respond to new referrals within agreed timescales
  • Maintain strong relationships with commissioners, families, and professionals
  • Ensure effective office cover and out-of-hours on-call provision
  • Manage complaints and concerns appropriately

Compliance & Quality

  • Register with the Care Quality Commission (CQC) as Registered Manager
  • Maintain compliance with the Health & Social Care Act 2008 and CQC regulations
  • Monitor KPIs including supervision, appraisals, training, audits, and safeguarding
  • Ensure safeguarding concerns are handled appropriately
  • Submit CQC notifications within required timescales
  • Lead on health and safety compliance and risk management

Growth & Performance

  • Deliver care hours in line with budget and commissioned targets
  • Assess and accept referrals in line with capacity
  • Produce weekly and monthly operational performance reports
  • Identify opportunities for service growth and improvement
  • Support service development and promotional initiatives

Leadership & Team Management

  • Lead, motivate, and develop staff across all levels
  • Oversee recruitment, onboarding, supervision, and absence management
  • Promote a positive, inclusive, and high-performing culture
  • Ensure staff are trained and supported to meet their responsibilities
  • Maintain effective communication across a dispersed workforce

About You

Essential Experience

  • Minimum 2 years experience within health and social care
  • At least 2 years experience in an operational management role
  • Experience in supported living and/or domiciliary care services
  • Proven track record of managing and developing teams
  • Strong knowledge of current legal and regulatory frameworks

Skills & Attributes

  • Excellent leadership and communication skills
  • Strong organisational and prioritisation abilities
  • Ability to manage performance and meet deadlines
  • Resilient and calm under pressure
  • IT literate with strong reporting and documentation skills
  • Committed to equality, diversity, and inclusive working practices
  • Flexible and adaptable approach

Qualifications & Requirements

  • Level 5 Diploma in Leadership for Health and Social Care (or equivalent), or willingness to work towards
  • Willingness to register with CQC as Registered Manager
  • Flexible approach to working hours, including participation in on-call rota
  • Full UK driving licence and access to own vehicle
  • Enhanced DBS clearance

What's on Offer

  • Full-time, permanent position
  • Ongoing training and professional development
  • Clear career progression opportunities
  • Supportive and collaborative working environment
  • Employee Assistance Programme
  • Access to a range of employee reward and recognition benefits

For a confidential discussion or to apply, please submit your CV.

Supported Living Manager in Hastings employer: The Recruitment Crowd (Yorkshire) Limited

Join a dynamic and compassionate care provider in Hastings, where your leadership as a Supported Living Manager will directly impact the lives of those we serve. We pride ourselves on fostering a supportive and inclusive work culture that prioritises employee growth through ongoing training and clear career progression opportunities. With a commitment to high-quality, person-centred care, you will be part of a team that values dignity, independence, and choice for both staff and service users alike.
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Contact Detail:

The Recruitment Crowd (Yorkshire) Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supported Living Manager in Hastings

✨Tip Number 1

Network like a pro! Reach out to your connections in the care sector, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Think about how your experience aligns with their mission of delivering high-quality, person-centred care. We want you to shine when you get that chance to impress!

✨Tip Number 3

Practice common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and experience in operational management. Confidence is key, so let your passion for care shine through!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who are committed to making a difference in the care sector.

We think you need these skills to ace Supported Living Manager in Hastings

Leadership Skills
Communication Skills
Organisational Skills
Performance Management
Compliance Knowledge
Risk Management
Staff Development
Operational Management
Person-Centred Care
Problem-Solving Skills
IT Literacy
Flexibility
Knowledge of Health & Social Care Regulations
Team Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Supported Living Manager role. Highlight your experience in health and social care, especially any operational management roles you've held. We want to see how your skills match what we're looking for!

Showcase Your Leadership Skills: As a Registered Manager, you'll be leading a diverse team. Use your application to showcase your leadership experience and how you've motivated teams in the past. We love seeing examples of how you've developed staff and maintained a positive culture.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include relevant details without overwhelming us with too much information.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!

How to prepare for a job interview at The Recruitment Crowd (Yorkshire) Limited

✨Know Your Stuff

Make sure you’re well-versed in the key responsibilities of a Supported Living Manager. Brush up on the Health & Social Care Act 2008 and CQC regulations, as these will likely come up during your interview. Being able to discuss how you’ve handled compliance and quality in previous roles will show you’re the right fit.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership and team management experience. Think about times when you motivated your team or improved service delivery. This role requires strong organisational skills, so be ready to discuss how you prioritise tasks and manage performance under pressure.

✨Demonstrate Person-Centred Care

Since this position focuses on delivering high-quality, person-centred care, be prepared to share specific instances where you’ve put service users at the heart of your decisions. Discuss how you’ve responded to changing needs and maintained strong relationships with stakeholders.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the organisation’s approach to service development and staff training. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.

Supported Living Manager in Hastings
The Recruitment Crowd (Yorkshire) Limited
Location: Hastings

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