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- Tasks: Provide top-notch customer support through calls and handle orders and enquiries.
- Company: Join a friendly and passionate organisation with a supportive team.
- Benefits: Free parking, potential for permanent role, and a vibrant work environment.
- Other info: Work hours are Monday to Friday, 08:45 to 17:15.
- Why this job: Be the first point of contact and make a real difference for customers.
- Qualifications: Strong communication skills and a proactive attitude towards customer service.
The predicted salary is between 22000 - 26000 £ per year.
An opportunity has arisen to join a friendly and passionate organisation as part of their busy Customer Service team. This is a temporary position initially to cover a busy period but opportunities could arise in a permanent capacity.
The purpose of this role is to provide first class customer support for new and existing clients through inbound and outbound calls. You will be the first point of contact for any orders, enquiries and issues as well as undertaking all relevant procedural and administrative tasks.
The right candidate for this role will be used to working with large work volumes and be a proactive team-player with a passion for exceeding customer expectations, an excellent telephone manner, listening skills and empathy.
The hours of work will be 08:45 to 17:15 Monday to Friday and free parking is available on site.
Customer Service Advisor in Littlehampton employer: The Recruitment Consultancy
Contact Detail:
The Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Littlehampton
✨Tip Number 1
Get to know the company! Research their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of calls, try role-playing with a friend or family member. Focus on your tone, clarity, and how you handle different customer scenarios.
✨Tip Number 3
Be ready to share examples! Think of times when you've gone above and beyond for customers. These stories will highlight your proactive nature and passion for exceeding expectations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor in Littlehampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how you've gone above and beyond for customers in the past, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and engaging, just like us!
Showcase Your Communication Skills: Since this role involves lots of phone work, make sure your application reflects your excellent communication skills. We love candidates who can convey their thoughts clearly and with empathy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at The Recruitment Consultancy
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the customer service space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully handled customer queries or complaints in the past to demonstrate your skills.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or manage high workloads. Prepare specific examples from your experience that highlight your problem-solving abilities and teamwork skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about the team dynamics or what success looks like in this position.