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- Tasks: Provide top-notch customer support through calls and handle orders and enquiries.
- Company: Join a friendly and passionate organisation with a supportive team.
- Benefits: Free parking, potential for permanent role, and a vibrant work environment.
- Why this job: Make a difference by exceeding customer expectations in a dynamic setting.
- Qualifications: Strong communication skills and a proactive attitude towards teamwork.
- Other info: Great opportunity for career growth in a busy customer service team.
The predicted salary is between 28800 - 43200 £ per year.
An opportunity has arisen to join a friendly and passionate organisation as part of their busy Customer Service team. This is a temporary position initially to cover a busy period but opportunities could arise in a permanent capacity.
The purpose of this role is to provide first class customer support for new and existing clients through inbound and outbound calls. You will be the first point of contact for any orders, enquiries and issues as well as undertaking all relevant procedural and administrative tasks.
The right candidate for this role will be used to working with large work volumes and be a proactive team-player with a passion for exceeding customer expectations, an excellent telephone manner, listening skills and empathy.
The hours of work will be 08:45 to 17:15 Monday to Friday and free parking is available on site.
Customer Service Advisor in Littlehampton employer: The Recruitment Consultancy Ltd
Contact Detail:
The Recruitment Consultancy Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Littlehampton
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their customer service journey.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of calls, try role-playing with a friend or family member. Focus on your tone, clarity, and how you handle different customer scenarios to really shine during the interview.
✨Tip Number 3
Be ready to share examples of how you've exceeded customer expectations in the past. Whether it’s resolving an issue or going the extra mile, these stories will highlight your proactive approach and empathy, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service Advisor in Littlehampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your passion for helping others!
Show Off Your Communication Skills: Since this role involves a lot of phone work, it’s crucial to demonstrate your excellent telephone manner in your application. Use clear and concise language, and maybe even share an example of a time you went above and beyond for a customer.
Highlight Team Spirit: We’re looking for proactive team players! In your application, mention any experiences where you’ve worked collaboratively with others to achieve a common goal. This will show us that you’re ready to jump into our friendly team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at The Recruitment Consultancy Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the customer service space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you exceeded customer expectations or resolved issues effectively. This will demonstrate your ability to handle the role's demands and show that you’re a proactive team player.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This not only shows respect but also allows you to respond more accurately. Practising active listening can help you build rapport with the interviewer, which is crucial for a customer service role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
