At a Glance
- Tasks: Be the go-to person for clients, managing equipment and service requests.
- Company: Join a supportive team at The Recruitment Co in Lisburn.
- Benefits: Earn £12.75 per hour with Monday to Friday hours.
- Other info: Opportunity for ongoing work in a dynamic environment.
- Why this job: Make a difference in your community while gaining valuable admin experience.
- Qualifications: Customer service experience and strong Microsoft Office skills required.
The predicted salary is between 12.75 - 12.75 £ per hour.
We are recruiting a CECS Administrator to support the Regional Community Equipment and Continence Service (CECS). This is a key administrative role providing a single point of contact for clients across HSCNI, helping to ensure the effective delivery of equipment and continence services in the community.
The Role Key Responsibilities
- Act as first point of contact for clients via telephone, counter service and ring-back system
- Input and maintain accurate requisitions and records across electronic systems
- Schedule and coordinate equipment and continence product deliveries and collections
- Liaise with Occupational Therapists, District Nursing teams and other professionals
- Prepare collection paperwork and arrange returns of equipment for credit
- Investigate and resolve customer queries and service issues
- Maintain waiting lists and support stock control activities
- Provide general administrative support to supervisors and management
Applicants must meet the following requirements:
Experience
- Minimum of 12 months’ relevant experience in a customer service, purchasing, procurement or logistics environment
- Experience using patient administration systems and/or order processing systems
- At least one year’s experience using Microsoft Office, including Word, Excel and Outlook (or similar)
Qualifications
- Five GCSEs (Grades A*–C), including English Language and Mathematics, OR an equivalent qualification demonstrating literacy and numeracy, OR higher qualifications
Skills
- Strong communication and interpersonal skills
- Ability to deliver high-quality customer service in a fast-paced environment
- Ability to manage, analyse and record information accurately
- Professional, organised and able to work effectively as part of a team
Office Admin (Cecs Administrator) – Lisburn employer: The Recruitment Co.
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