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For Companies At a Glance
- Tasks: Provide top-notch admin support and customer service in a busy office environment.
- Company: Join a high-profile public sector organisation in Lisburn.
- Benefits: Earn £15.38 per hour with full-time hours and immediate start.
- Why this job: Be part of a dynamic team making a real difference in governance.
- Qualifications: 5 GCSEs including English & Maths, plus 2 years of office experience.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 32000 £ per year.
We are currently recruiting on behalf of our public‑sector client for an experienced Business Support Administrator to join the Corporate Governance & Improvement Directorate at their Lisburn Headquarters. This is an excellent opportunity for an organised and professional administrator seeking a busy and rewarding role within a high‑profile organisation.
The Role
- Providing modern, efficient and customer‑focused administrative support as part of the Governance & Business Support team.
- Front‑of‑House & Switchboard
- Providing an effective reception and switchboard service, acting as first point of contact for callers and visitors.
- Managing telephone enquiries, signposting appropriately and delivering first‑class customer service.
- Supporting meetings through agenda preparation, minute taking, and follow‑up admin tasks.
- Preparing letters, memos, reports, statistics and confidential documents.
- Managing incoming/outgoing mail, visitor access control, ID pass distribution and deliveries.
- Maintaining databases, records, spreadsheets and electronic filing systems.
- Supporting organisational compliance, including GDPR and information management procedures.
- Updating logs, supporting multiple directorates, and assisting with research tasks such as venue sourcing.
- Providing excellent customer service and contributing to the performance of the Business Support function.
Essential Criteria
- 5 GCSEs Grade C or above, including English & Maths (or equivalent).
- At least 2 years' experience in a demanding office environment providing business support.
- Strong working knowledge of Microsoft Word, Excel and Outlook.
- Excellent planning, organisation and communication skills, with strong attention to detail.
- Ability to work independently and as part of a team, with a strong customer‑service focus.
Desirable (Not Essential)
- Experience taking minutes and producing action plans.
- Experience managing a busy switchboard.
- Experience within local government or the public sector.
Business Support admin - Lisburn employer: The Recruitment Co
Contact Detail:
The Recruitment Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support admin - Lisburn
✨Tip Number 1
Get your networking game on! Reach out to people in your industry, especially those who work in public sector roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews like a pro! Research the organisation and its values, and think about how your skills match their needs. Practise common interview questions so you can showcase your experience confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance! We make it easy for you to find roles that suit your skills. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Business Support admin - Lisburn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Administrator role. Highlight your relevant experience, especially in customer service and administration, and don’t forget to mention your GCSEs and any specific skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention your organisational skills and experience in a busy office environment, and show us your enthusiasm for joining our team at StudySmarter.
Show Off Your Skills: We want to see your skills in action! Make sure to include examples of how you've used Microsoft Word, Excel, and Outlook in your previous roles. If you’ve taken minutes or managed a switchboard, let us know!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team at StudySmarter!
How to prepare for a job interview at The Recruitment Co
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Administrator. Familiarise yourself with tasks like managing telephone enquiries and supporting meetings. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this position requires excellent customer service, prepare examples from your past experiences where you provided top-notch support. Think about situations where you handled difficult inquiries or improved customer satisfaction. This will highlight your ability to excel in a front-of-house role.
✨Be Ready for Practical Questions
Expect questions that assess your organisational skills and attention to detail. You might be asked how you would manage multiple tasks or prioritise your workload. Prepare specific scenarios from your previous roles that showcase your ability to handle busy environments effectively.
✨Brush Up on Your Tech Skills
Since strong knowledge of Microsoft Word, Excel, and Outlook is essential, make sure you're comfortable using these tools. You could be asked about how you've used them in past roles, so think of examples where you created reports or managed databases. Being tech-savvy will give you an edge!