At a Glance
- Tasks: Provide essential admin support and manage customer queries for the Housing Executive team.
- Company: Join a dedicated team at the Housing Executive in Downpatrick.
- Benefits: Earn £13.05 per hour with potential for contract extension.
- Other info: Monday to Friday role with opportunities for professional growth.
- Why this job: Perfect for organised individuals looking to make a difference in housing services.
- Qualifications: Strong admin skills and excellent communication abilities required.
The predicted salary is between 11 - 15 £ per hour.
Location: Downpatrick
Hours: Monday - Friday, 9am-5pm
Pay Rate: £13.05 per hour
Contract: Temporary (with possibility of extension, depending on needs)
About the Role
We are seeking a highly organised and proactive Clerical Officer to join the Housing Executive Patch Team in Downpatrick. This role is ideal for someone with strong administrative skills, excellent communication abilities, and experience managing busy inboxes and documentation.
Key Responsibilities
- Provide day‑to‑day administrative support to the Patch Team.
- Manage the district office inbox, prioritising and responding to queries.
- Handle customer queries via phone and email in a professional and timely manner.
- File correspondence and maintain accurate records.
- Oversee house sales documentation, ensuring compliance and proper processing.
- Prepare sign‑up packs for new tenants.
- Support the Area Manager in preparing for the Housing Community Network.
- Organise, update, and populate essential reports in Repstor.
Essential Skills & Experience
- Strong administrative background.
- Excellent written and verbal communication skills.
- Ability to manage multiple tasks and prioritise workload effectively.
- Proficiency in Microsoft Office applications.
- Experience working in a customer‑focused environment is desirable.
Admin / Clerical Officer -Downpatrick employer: The Recruitment Co.
Join our dedicated team at the Housing Executive in Downpatrick, where we prioritise a supportive work culture that values your contributions and fosters professional growth. Enjoy a competitive pay rate, flexible working hours, and the opportunity to make a meaningful impact in the community while developing your administrative skills in a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Admin / Clerical Officer -Downpatrick
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at the Housing Executive. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed busy inboxes or handled customer queries in the past. This will demonstrate that you’re the perfect fit for the Clerical Officer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Admin / Clerical Officer -Downpatrick
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your strong administrative skills and experience managing busy inboxes. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Clerical Officer position. Be sure to mention your excellent communication abilities and how you handle customer queries.
Showcase Your Tech Skills:Since proficiency in Microsoft Office is essential, make sure to mention any specific applications you’re comfortable with. If you’ve used tools like Repstor before, let us know – it could give you an edge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at The Recruitment Co.
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clerical Officer. Familiarise yourself with managing inboxes, handling customer queries, and maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated in previous roles. Think about times when you handled customer queries or collaborated with a team. Practising these examples will help you articulate your skills confidently during the interview.
✨Demonstrate Your Organisational Skills
As an Admin/Clerical Officer, being organised is crucial. Be ready to discuss how you prioritise tasks and manage your workload. You could even bring a simple example of a time when you successfully juggled multiple responsibilities, showcasing your ability to stay on top of things.
✨Brush Up on Microsoft Office
Proficiency in Microsoft Office applications is essential for this role. Make sure you're comfortable with Word, Excel, and any other relevant software. If you can, practice using these tools to create reports or manage data, so you can confidently discuss your experience during the interview.
