Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service for a global airline.
- Company: Join a leading airline brand known for its commitment to customer satisfaction.
- Benefits: Enjoy a competitive salary, flexible part-time hours, and a vibrant work environment.
- Why this job: Be part of a dynamic team that values energy, attention to detail, and customer passion.
- Qualifications: Fluent in Japanese with excellent communication skills; customer service experience is a plus.
- Other info: Work shifts from 01:00am to 09:00am, Monday to Friday, perfect for night owls!
The predicted salary is between 21000 - 30000 £ per year.
Customer Care Adviser - Japanese Speaking
Offer: £26,500 pro rata
Based in Canary Wharf, London
Part Time, 20 hours per week
Shifts: Monday - Friday, 01:00am - 09:00am (8 & 4 hour shifts)
We are looking for an Airline Customer Care Adviser who is energetic, has great attention to detail and is passionate about helping customers, to join our dynamic team and represent a strong global airline brand.
Customer Service Advisor - Japanese Speaking employer: The Recruitment Co.
Contact Detail:
The Recruitment Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Japanese Speaking
✨Tip Number 1
Familiarise yourself with the airline's services and policies. Understanding their offerings will not only help you answer customer queries effectively but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Brush up on your Japanese language skills, especially in a customer service context. Being able to communicate fluently and professionally in Japanese will set you apart from other candidates.
✨Tip Number 3
Prepare for situational interview questions that focus on customer service scenarios. Think of examples from your past experiences where you successfully resolved issues or went above and beyond for a customer.
✨Tip Number 4
Network with current or former employees of the airline. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
We think you need these skills to ace Customer Service Advisor - Japanese Speaking
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Advisor position. Tailor your application to highlight your relevant experience in customer service and language proficiency in Japanese.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, particularly in roles that required attention to detail and communication skills. Include any relevant qualifications or training that demonstrate your ability to excel in this role.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the airline industry. Highlight specific examples of how you've successfully assisted customers in the past and your passion for providing excellent service, especially in a multilingual context.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customer Service Advisor role.
How to prepare for a job interview at The Recruitment Co.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers during the interview. Share specific examples of how you've gone above and beyond in previous roles to assist customers, as this will demonstrate your commitment to excellent service.
✨Highlight Your Attention to Detail
Since the role requires great attention to detail, prepare to discuss situations where your meticulousness made a difference. Whether it's catching an error or ensuring a customer's needs were fully met, these examples will showcase your suitability for the position.
✨Prepare for Language Proficiency Questions
As this is a Japanese-speaking role, be ready to demonstrate your language skills. You might be asked to conduct part of the interview in Japanese, so practice common customer service scenarios in the language to show your fluency and confidence.
✨Research the Airline Brand
Familiarise yourself with the airline's values, mission, and recent news. This knowledge will not only help you answer questions more effectively but also allow you to ask insightful questions, showing your genuine interest in the company.
