Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to retain and grow our customer base through calls and chats.
- Company: Be part of a dynamic Consumer Sales team focused on customer satisfaction.
- Benefits: Enjoy flexible work options and opportunities for personal growth.
- Why this job: Make an impact by exceeding sales targets while delivering excellent customer experiences.
- Qualifications: Strong communication skills and a knack for building relationships are essential.
- Other info: Experience in Telesales or Telecoms is a plus, but enthusiasm is key!
The predicted salary is between 28800 - 43200 £ per year.
New Exciting Opportunity! We are looking for a motivated and enthusiastic individual to join our Consumer Sales team. This role involves retaining and growing our customer base by handling inbound calls from existing and prospective customers. The successful candidate will identify customer needs, recommend suitable solutions, and strive to exceed sales targets while maintaining a strong focus on delivering an excellent customer experience. KEY RESPONSIBILITIES: Achieve sales targets through customer retention, upselling, and acquiring new customers. Respond to inbound sales calls, emails, and chats, identifying and addressing customer needs. Make outbound calls to customers, analysing their requirements, and recommending solutions. Maintain a deep understanding of our products, services, and industry trends. Collaborate with other areas of the business to contribute to the overall goals of the sales team. Profile prospective customers to identify business needs through effective questioning. REQUIREMENTS: Strong interpersonal skills with the ability to communicate confidently at all levels. Proven ability to build and maintain customer relationships. Self-motivated with excellent time management skills. Ability to learn and adapt to new products quickly. Experience in Telesales or Telecoms environm…
Customer Retentions and Sales Advisor employer: THE RECRUITMENT Co.
Contact Detail:
THE RECRUITMENT Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Retentions and Sales Advisor
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will help you confidently address customer needs and recommend suitable solutions during your calls.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers, being able to articulate your thoughts clearly and effectively will set you apart from other candidates.
✨Tip Number 3
Research common customer pain points in the telecom industry. Knowing these challenges will allow you to better empathize with customers and provide tailored solutions that meet their needs.
✨Tip Number 4
Show your enthusiasm for sales! Highlight any previous experience in telesales or customer retention, and be ready to share examples of how you've successfully met or exceeded sales targets in the past.
We think you need these skills to ace Customer Retentions and Sales Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and requirements, especially focusing on customer retention and sales skills.
Tailor Your CV: Customize your CV to highlight relevant experience in telesales or customer service. Emphasize your interpersonal skills and any achievements related to sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific examples of how you've successfully retained customers or exceeded sales targets in the past.
Showcase Your Communication Skills: In your application, demonstrate your strong communication abilities. Use clear and concise language, and ensure your writing reflects confidence and professionalism.
How to prepare for a job interview at THE RECRUITMENT Co.
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Highlight why you are motivated to work in customer retention and sales, and how you can contribute to the team's success.
✨Demonstrate Your Communication Skills
Since strong interpersonal skills are crucial for this position, practice clear and confident communication. Be prepared to discuss how you've effectively handled customer interactions in the past.
✨Know the Products and Services
Research the company's products and services thoroughly. Be ready to discuss how you would recommend solutions to customers based on their needs, showcasing your understanding of the industry.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing exercises during the interview. Practice handling common customer scenarios, focusing on identifying needs and upselling effectively while maintaining a positive customer experience.
