At a Glance
- Tasks: Support customer accounts and adjust utility tariffs with precision and care.
- Company: Award-winning organisation recognised for exceptional service and a great workplace culture.
- Benefits: Earn £12.21 per hour, paid weekly, with full-time hours and a supportive team.
- Other info: Join a friendly team in Bradford and enjoy excellent career growth opportunities.
- Why this job: Make a difference by helping households access affordable utilities while gaining valuable experience.
- Qualifications: Previous admin or data entry experience and strong IT skills required.
The predicted salary is between 12.21 - 12.21 £ per hour.
Customer Account Administrator based in Bradford, BD3.
Offering £12.21 per hour, paid weekly - every Friday.
Start Date: 22nd April 2025.
Temporary 2 month contract; Full Time, 37.5 hours.
The Recruitment Co. are currently recruiting for Customer Account Administrators on behalf of our client based in Bradford. Our client is an award winning organisation recognised for their exceptional products and services. They have been accredited as an 'outstanding company' by the prestigious Best Companies To Work For and have earned a place in the Sunday Times, Top 100 Best Companies to Work for several years.
They are looking for Customer Account Administrators to join their team, this is an initial 2 month contract providing support with an ongoing project to offer a more effective social tariff to households on lower incomes for help and affordability of their utilities.
The Location: Bradford, BD3 (on-site).
The Hours: Monday to Friday, working times between 9am-5pm, full time hours; 37.5 per week.
The Salary: £12.21 per hour, paid weekly - every Friday!
The Role:
- Correctly assess customer accounts and make interim adjustments to their utility tariffs, working in line with the banding matrix.
- Accurately review all customer information to ensure the correct tariff is assigned.
- Complete required data transfers with a high level of attention to detail and accuracy.
- Review data for deficiencies or errors, correct any incompatibilities, and verify the output.
- Verify data by comparing it to source documents.
- Work in accordance with service level agreements.
- Operate in an effective and timely manner.
- Use in-house systems to accurately record information and data transfers.
- Work alongside a small, friendly, and supportive team.
- Collaborate with team members to address any discrepancies or issues with data entry.
- Maintain confidentiality and security of sensitive information.
The Person:
- Previous administration, clerical or data entry experience is required, handling a large volume of customer accounts and completing data heavy admin tasks.
- Strong IT skills are required - good navigational skills, typing accuracy and speed.
- Strong attention to detail and ability to spot discrepancies.
- Ability to work independently and meet deadlines.
- Strong personal organisation and time management.
- Excellent communication skills, both written and verbal.
Please note: All successful candidates will need to pass a DBS check for this position. If this role is of interest please APPLY now with an updated CV. If you are shortlisted for the role, a representative from The Recruitment Co. will be in touch to discuss the role further.
Customer Accounts Administrator employer: The Recruitment Co.
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