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- Tasks: Manage UC claims and provide telephony support in a digital environment.
- Company: Join Northern Ireland’s leading public sector employer in Belfast.
- Benefits: Earn £13.75 per hour with on-the-job training and career progression.
- Why this job: Gain valuable skills while working in a diverse and inclusive environment.
- Qualifications: 5 GCSEs including Maths and English are essential.
- Other info: Enjoy hybrid working options after 6 months and flexible hours.
The predicted salary is between 24000 - 36000 £ per year.
We have a fantastic opportunity for you to join our client, based in Belfast as a full-time Administration Officer. This is a long-term temporary opportunity. Our client is Northern Ireland’s Leading Public Sector Employer.
Administrator Pay Rate: £13.75 per hour
Start Date: 16th Feb
Benefits working with NICS:
- On the job training provided
- Long term opportunity
- Gain valuable skills and progress your career
- Diverse and inclusive employer with active social mobility policies
- Hybrid & Flexible working
Hours of Work: 37 Hours per week
Various 8 hour shift patterns required between the hours of 8am and 8pm Monday to Friday. One Saturday in every 4 is also required working 9am – 5pm.
Job Duties:
- UCFS Case Management duties, processing and maintaining UC claims in a digital environment and telephony duties.
Training will be provided – full attendance is important in order to successfully pass training. Sickness / Absence – Due to the nature of the training, full attendance is important during the training period, non compliance may lead to your assignment being ended early. Emergency leave will be considered on a case-by-case basis.
The successful candidate will be office based for the first 6 months of the assignment, the option to work from home may become available after 6 months and depending on performance. The contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis. However, at present staff are working various shift patterns between 9.00 – 5.00 Monday to Friday. DWP business areas in Northern Ireland adhere to Great Britain Easter Public Holidays and jobholder will be required to observe Easter Public Holidays of Good Friday and Easter Monday.
Essential Criteria:
- Must have 5 GCSEs including Maths & English – Certificates required
Administration Officer – Belfast (16th Feb) employer: The Recruitment Co.
Contact Detail:
The Recruitment Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Officer – Belfast (16th Feb)
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can be a game changer.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administration roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Administration Officer – Belfast (16th Feb)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Officer role. Highlight relevant experience and skills that match the job description, especially any administrative or case management duties you've handled before.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your enthusiasm for working with Northern Ireland’s Leading Public Sector Employer and how you align with their values.
Showcase Your Skills: Don’t forget to showcase your skills in processing and maintaining claims, as well as your ability to work in a digital environment. If you have experience with telephony duties, make sure to mention that too!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets noticed and considered for this fantastic opportunity!
How to prepare for a job interview at The Recruitment Co.
✨Know Your Stuff
Make sure you understand the job description inside out. Familiarise yourself with the duties like UCFS Case Management and telephony tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Dress to Impress
Even if the company has a relaxed dress code, it's always better to err on the side of professionalism for your interview. A smart outfit can boost your confidence and make a great first impression on your potential employer.
✨Prepare for Common Questions
Think about questions they might ask, such as your experience with digital environments or how you handle training and attendance. Practising your answers can help you articulate your thoughts clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
