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- Tasks: Support care arrangements and manage administrative tasks in a busy health environment.
- Company: Public-sector client focused on community health services.
- Benefits: Competitive pay, full-time hours, and potential for extension.
- Why this job: Gain valuable admin experience while making a difference in people's lives.
- Qualifications: 4 GCSEs including English and relevant clerical experience.
- Other info: Fast-paced role with opportunities for career growth.
The predicted salary is between 25000 - 30000 £ per year.
We are recruiting on behalf of our public‑sector client for two Care Broker (Admin) positions based at Tower Hill, Armagh. This Band 3 role sits within Adult Community Services and supports the centralised Care Bureau responsible for arranging care packages across domiciliary care, direct payments, day care, and residential/nursing placements. This is an excellent opportunity for candidates seeking administrative experience within a busy Health & Social Care environment.
Key Responsibilities
- Maintaining and updating information on the eBrokerage and Encompass systems, ensuring accuracy at all times.
- Triage and prioritisation of new cases before processing.
- Contacting care providers to confirm availability or changes to existing packages.
- Coordinating service arrangements and confirming details with commissioners and providers.
- Checking and verifying invoices against system data, resolving discrepancies, and raising credit notes when required.
- Producing reports on usage, expenditure, discrepancies, and outstanding cases.
- General administrative duties including word processing, filing, photocopying, and handling telephone enquiries.
Essential Criteria
- 4 GCSEs Grades A-C, including English Language, or equivalent/higher qualification.
- 1 year's clerical/administrative experience OR 2 years' clerical/administrative experience.
- Experience using Microsoft Office applications.
- Strong organisational, teamwork, and communication skills.
Desirable (Not Essential)
- GCSE Maths A-C OCR/RSA Stage 2 or equivalent typing qualification, or 6 months word‑processing experience.
- Experience using Microsoft Excel.
Interested? Apply Today! To submit your CV or request more information, please contact our team. Early applications are encouraged as these positions will be filled quickly.
Care Broker administrator- Armagh employer: The Recruitment Co
Contact Detail:
The Recruitment Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Broker administrator- Armagh
✨Tip Number 1
Network like a pro! Reach out to people in the health and social care sector, especially those who work in admin roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to care brokerage and administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple tasks or prioritised workloads in previous roles. This will highlight your fit for the Care Broker position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Care Broker administrator- Armagh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills that match the Care Broker role. We want to see how your background fits with the responsibilities listed in the job description.
Show Off Your Admin Skills: Since this is an admin position, emphasise your clerical experience and proficiency with Microsoft Office. We love seeing examples of how you've used these skills in previous roles!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position quickly.
How to prepare for a job interview at The Recruitment Co
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Broker Administrator. Familiarise yourself with the key tasks like maintaining eBrokerage systems and coordinating service arrangements. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Admin Skills
Since this role requires strong administrative experience, be ready to discuss your previous clerical work. Prepare examples of how you've handled tasks like data entry, managing invoices, or producing reports. Highlight your proficiency in Microsoft Office, especially Excel, as it’s crucial for this position.
✨Demonstrate Teamwork and Communication
As a Care Broker, you'll need to work closely with various stakeholders. Think of instances where you've successfully collaborated with others or resolved communication issues. Be prepared to share these experiences to illustrate your teamwork and communication skills during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced in the role, or how success is measured. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.