We are currently recruiting for a Patch Manager (Band 5) to join a busy public sector team based in Antrim. This is an excellent opportunity for an experienced professional with strong customer service, community engagement and tenancy management skills.
Key Responsibilities
- Manage a designated housing patch and provide high-quality tenancy support services.
- Support income collection activities and assist with rent account management.
- Investigate and address anti-social behaviour complaints and related tenancy issues.
- Carry out estate management duties and help maintain safe, sustainable communities.
- Complete scheme updates and maintain accurate records and case information.
- Signpost and refer tenants to relevant support services where appropriate.
- Build positive relationships with tenants, stakeholders and community partners.
About You
- Strong communication and customer service skills.
- Experience managing sensitive situations and resolving issues effectively.
- Excellent organisational and record-keeping abilities.
- Confident using Microsoft Office and IT systems.
- Able to work independently and manage a varied workload.
- A caring, professional and community-focused approach.
Requirements
- Less than one year’s relevant experience required.
- Access to a car and ability to travel as required.
- Basic Access NI clearance required.
- Competitive hourly rate of £16.90.
- Monday to Friday working pattern.
- Public sector experience.
- 23 days annual leave plus public holidays (pro rata).
If you’re passionate about supporting communities and delivering excellent housing services, we’d love to hear from you.
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Patch Manager in Antrim employer: The Recruitment co
Camden Group Antrim is an exceptional employer that values its workforce and fosters a supportive and professional working environment. With full training provided and a commitment to employee development, this well-established manufacturing business offers long-term career opportunities in a fast-paced setting. Join a respected local employer where your contributions are recognised and rewarded, all while enjoying a stable Monday to Friday schedule.
