At a Glance
- Tasks: Join us as an Administration Officer, processing driving licence applications and providing top-notch customer service.
- Company: Work with Northern Ireland's leading public sector employer, known for its commitment to diversity.
- Benefits: Enjoy on-the-job training, a long-term role, and the chance to develop valuable skills.
- Other info: Full-time hours are Monday to Friday, 9 am to 5 pm, with a pay rate of £12.97 per hour.
- Why this job: This role offers a supportive environment, career progression, and the opportunity to make a real impact.
- Qualifications: You need 5 GCSEs at grade C or above, including English and Maths, plus good communication skills.
The predicted salary is between 25000 - 35000 £ per year.
Social network you want to login/join with:
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Client:
The Recruitment Co
Location:
Coleraine
Job Category:
Other
EU work permit required:
Yes
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Job Reference:
64dcde629aa1
Job Views:
2
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
We have a fantastic opportunity for you to join our client, based in Coleraine, as a full-time Administration Officer. This is a long-term temporary opportunity.
Our client is Northern Ireland’s Leading Public Sector Employer.
Administrator Pay Rate: £12.97 per hour
Start Date: As soon as possible
Benefits of working with NICS:
- On-the-job training provided
- Long-term opportunity – 3 months with possible extension after review
- Gain valuable skills and progress your career
- Diverse and inclusive employer with active social mobility policies
Administrator hours of work:
- Monday to Friday, 9 am to 5 pm (37 hours)
About the Administrator role:
The main responsibilities include accurately processing driving licence applications, medical reports, duplicates, payments, and refunds efficiently. This involves:
- Assessing applications for correctness and returning incorrect ones to customers
- Completing ID checks, keying data into the Driver Licensing Computer System
- Preparing daily financial summaries, batching, validating, and sealing applications as required
- Responding to telephone queries from the public
- Liaising with other agencies on licensing issues
- Providing professional customer service and ensuring data security and compliance with data protection legislation
- Contributing to continuous improvement and supporting team members and managers
Qualifications and skills required:
- Effective call handling and interpersonal skills
- Good verbal and written communication skills
- Ability to build rapport with colleagues and customers
- Accuracy and ability to meet deadlines and targets
- Basic IT skills and aptitude for learning new systems
- Organizational skills and good time management
The Recruitment Co is committed to promoting equal opportunities and values workforce diversity. Applications from all backgrounds and communities are encouraged.
Minimum education: 5 GCSEs at grade C or above, including English and Maths.
#J-18808-LjbffrAdministration Officer – Coleraine employer: The Recruitment Co.
Join Northern Ireland's Leading Public Sector Employer as an Administration Officer in Coleraine, where you will benefit from a supportive work culture that prioritises diversity and inclusion. Enjoy on-the-job training, long-term career opportunities, and the chance to develop valuable skills while working in a role that contributes to the community. With a commitment to employee growth and a focus on social mobility, this position offers a rewarding environment for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Officer – Coleraine
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like The Recruitment Co., are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like The Recruitment Co. and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Administration Officer – Coleraine
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for The Recruitment Co. and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at The Recruitment Co.
✨Get to Know Public Sector Values
Before your interview with The Recruitment Co., dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for The Recruitment Co..
