At a Glance
- Tasks: Join our team as an Administration Officer, delivering services for International Pensions.
- Company: Work with Northern Irelandβs leading public sector employer in a supportive environment.
- Benefits: Enjoy on-the-job training, long-term opportunities, and a diverse workplace culture.
- Other info: Full-time role with potential future remote work options; no leave before training completion.
- Why this job: Gain valuable skills, progress your career, and be part of a team that values social mobility.
- Qualifications: Must have 5 GCSEs including Maths and English; certificates required.
The predicted salary is between 27000 - 36000 β¬ per year.
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Administration Officer β Belfast (23rd September), Belfast
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Client:
The Recruitment Co
Location:
Belfast, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
21dce4a2fda9
Job Views:
4
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
We have a fantastic opportunity for you to join our client, based in Belfast as a full-time Administration Officer. This is a long-term temporary opportunity.
Our client is Northern Irelandβs leading public sector employer.
Administrator Pay Rate: Β£12.97 per hour
Start Date: 18th September
Benefits of working with NICS:
- On-the-job training provided
- Long-term opportunity β 51 weeks, possible extension after review
- Gain valuable skills and progress your career
- Diverse and inclusive employer with active social mobility policies
Administrator hours of work:
- Monday to Friday, between 8am-8pm (37 hours)
Job Duties:
Working within the Department for Communities in the Northern Ireland Civil Service, this role will deliver services for customers based in Great Britain. The role will focus on delivering full services for International Pensions, with full training provided.
Main duties and essential skills include, but are not limited to:
- Excellent customer service skills
- Strong call handling abilities
- Effective verbal and written communication skills
- Ability to build rapport with colleagues and customers
- Ability to work within and contribute to a team environment
- Ability to work accurately within deadlines to meet targets
- Basic IT skills and computer literacy with an aptitude for learning new systems
- Organized with good time management skills
- Excellent interpersonal skills
- Strong work ethic and desire for personal development
- Excellent attendance and punctuality
This is a full-time, office-based role. Working from home may be available in the future.
***NO leave will be granted before training is completed on 31/10/25***
Candidates must have 5 GCSEs including Maths and English, with certificates required.
#J-18808-LjbffrAdministration Officer β Belfast (23rd September) employer: The Recruitment Co.
Join Northern Irelandβs leading public sector employer as an Administration Officer in Belfast, where you will benefit from a supportive work culture that prioritises diversity and inclusion. With on-the-job training and opportunities for career progression, this role offers a meaningful chance to develop valuable skills while contributing to essential services for the community. Enjoy a stable work environment with a commitment to employee growth and a strong focus on social mobility.
StudySmarter Expert Adviceπ€«
We think this is how you could land Administration Officer β Belfast (23rd September)
β¨Tip Number 1
Familiarise yourself with the Northern Ireland Civil Service and its values. Understanding their mission and how they serve the community can help you align your responses during interviews and show that you're genuinely interested in the role.
β¨Tip Number 2
Brush up on your customer service skills, especially in handling calls. Consider role-playing scenarios with a friend to practice effective communication and rapport-building techniques, as these are crucial for the Administration Officer position.
β¨Tip Number 3
Get comfortable with basic IT systems and software commonly used in administrative roles. If you have time, take an online course or tutorial to enhance your computer literacy, which will demonstrate your willingness to learn and adapt.
β¨Tip Number 4
Prepare examples from your past experiences that showcase your organisational skills and ability to meet deadlines. Being able to discuss specific instances where you've successfully managed your time will set you apart from other candidates.
We think you need these skills to ace Administration Officer β Belfast (23rd September)
Some tips for your application π«‘
Understand the Role:Read the job description thoroughly to understand the key responsibilities and required skills for the Administration Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous administrative roles or customer service experience. Use specific examples to demonstrate your skills in communication, organisation, and teamwork.
Showcase Your Skills:Make sure to mention your IT skills and any relevant software proficiency. If you have experience with call handling or working under deadlines, include that as well to strengthen your application.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Recruitment Co.
β¨Showcase Your Customer Service Skills
Since the role requires excellent customer service skills, prepare examples from your past experiences where you successfully handled customer queries or complaints. This will demonstrate your ability to provide top-notch service.
β¨Demonstrate Teamwork Abilities
The job emphasises working within a team environment. Be ready to discuss how you've collaborated with colleagues in previous roles, highlighting your ability to build rapport and contribute positively to a team.
β¨Highlight Your Organisational Skills
With the need for good time management and organisation, think of instances where you effectively managed multiple tasks or met tight deadlines. This will show that you can handle the demands of the role.
β¨Prepare for IT and Communication Questions
As basic IT skills and effective communication are essential, brush up on common software used in administration roles and be prepared to discuss how you communicate clearly, both verbally and in writing.