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- Tasks: Join us as an Admin Officer, supporting customer services and handling various administrative tasks.
- Company: The Recruitment Co is dedicated to connecting talent with opportunities in a diverse and inclusive environment.
- Benefits: Enjoy on-the-job training, career progression, and a supportive workplace culture.
- Why this job: This role offers valuable skills, a chance to make a difference, and a friendly team atmosphere.
- Qualifications: You need 5 GCSEs including Maths and English, plus strong IT skills and initiative.
- Other info: Full-time hours are Monday to Friday, with a pay rate of £12.97 per hour.
The predicted salary is between 27000 - 36000 £ per year.
Position: Admin Officer
AO Pay Rate: £12.97 per hour
Hours: Full time, 37 hours per week
Hours of Work: 9 to 5 Monday to Friday
Start Date: ASAP
Benefits working with NICS:
- On the job training provided
- Long term opportunity
- Gain valuable skills and progress your career
- Diverse and inclusive employer with active social mobility policies
Job Duties:
Customer Services Branch (CSB) provides the administrative support within the departments (DAERA) network of local offices. The objective is to improve the effectiveness and efficiency of services delivered by the Department to its customers, predominantly farmers, farm families and rural dwellers. It seeks to ensure that the majority of customer enquiries are satisfactorily resolved at the first point of contact. Customers are given a choice of communication channels and can access the Department's services remotely by phone, fax, e-mail, online and post, or in person at a department Direct office.
Key Responsibilities:
- Maintain and update data on spreadsheets and other systems.
- Process movement documents and registration of animals.
- Communicate with customers face to face and via telephone/e-mail.
- Front desk / counter duties
- Prepare letters and correspondence.
- Provide departmental services to customers following standards and guidelines.
- Attend training and development sessions as required.
- Provide support for ad hoc exercises and perform post/courier duties.
- Other admin duties.
Must have 5 GCSEs including Maths & English (must be able to show certificates)
Excellent IT skills, including use of Microsoft Word and Excel.
Ability to use own initiative.
*The successful applicant will be required to complete an Access NI during registration*
Admin Officer – Enniskillen employer: The Recruitment Co
Contact Detail:
The Recruitment Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Officer – Enniskillen
✨Tip Number 1
Familiarise yourself with the specific duties of an Admin Officer in the Customer Services Branch. Understanding the role's focus on customer interaction and data management will help you demonstrate your relevant skills during the interview.
✨Tip Number 2
Brush up on your IT skills, especially in Microsoft Word and Excel. Being able to showcase your proficiency in these applications can set you apart, as they are essential for maintaining and updating data.
✨Tip Number 3
Prepare to discuss your experience with customer service. Think of examples where you've successfully resolved issues or provided support, as this aligns closely with the job's responsibilities.
✨Tip Number 4
Research the Department of Agriculture, Environment and Rural Affairs (DAERA) to understand their services and values. This knowledge will help you connect your answers to their mission during the interview.
We think you need these skills to ace Admin Officer – Enniskillen
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Admin Officer position. Tailor your application to highlight how your skills and experiences align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or customer service experience. Mention specific tasks you've handled that relate to data management, communication, and IT skills, particularly with Microsoft Word and Excel.
Showcase Your Qualifications: Make sure to include your GCSE qualifications, especially in Maths and English. If you have certificates, mention them in your application to demonstrate your educational background.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you're interested in the role and how you can contribute to the department's goals. Be sure to convey your enthusiasm for the opportunity and your readiness to learn and grow.
How to prepare for a job interview at The Recruitment Co
✨Showcase Your IT Skills
Since the role requires excellent IT skills, especially in Microsoft Word and Excel, be prepared to discuss your experience with these tools. You might even want to mention specific projects where you used these applications effectively.
✨Demonstrate Customer Service Experience
The position involves a lot of customer interaction, so highlight any previous roles where you've provided customer service. Share examples of how you resolved issues or improved customer satisfaction.
✨Prepare for Common Admin Tasks
Familiarise yourself with typical administrative duties such as data entry, correspondence preparation, and managing enquiries. Be ready to discuss how you would handle these tasks efficiently.
✨Emphasise Your Initiative
The job description mentions the ability to use your own initiative. Think of examples from your past where you took the lead on a project or solved a problem independently, and be ready to share those stories.
