Admin Officer – Ballymena

Our client, A Large public sector organisation, based in Ballymena is looking for an Administrative Officer to join their team.

Duration: March 2026 with possible extension

Rate of pay: £13.75

Location: Ballymena

Hours: 37 hours per week

Start date: 26th January

Main Duties:

Working within the Department for Communities in the Northern Ireland Civil Service, this role will deliver services for customers who are based in Great Britain. The role will focus on delivering full services for State Pension telephony and full training will be provided. Main Duties and essential skills may include, while are not limited to:
Excellent customer services skills;
Strong call-handling attributes;
Effective verbal and written communication skills:
Ability to build rapport with colleagues and customers;
Ability to work within and contribute to a team environment;
Ability to work accurately within specific deadlines and to achieve relevant targets;
Basic IT skills/computer literacy with an aptitude for learning new systems;
Organised with good time management skills;
Excellent interpersonal skills;
Excellent work ethic with the desire to personally develop; and
Excellent attendance and time keeping. These roles are full-time, shift work and office based. All training will be full time in office for a minimum of 5 weeks. Work from home may become available in the future.