At a Glance
- Tasks: Answer calls, provide excellent service, and collaborate with your team.
- Company: Join a dynamic recruitment company in Ballykelly, focused on delivering top-notch administrative support.
- Benefits: Enjoy flexible hours, remote work options, and weekly pay at £12.97 per hour.
- Other info: Contract runs until December 2025 with potential for extension; start date is 27/08/2025.
- Why this job: Gain valuable experience in a supportive environment while developing your communication and organisational skills.
- Qualifications: Must have 5 GCSEs including Maths and English graded A-C or equivalent.
Social network you want to login/join with:
Admin Officer – Ballykelly (ASAP Start), Londonderry
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Client:
The Recruitment Co
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
c2de1078a481
Job Views:
5
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Job Role: Administrative Officer
Pay: £12.97 per hour (Paid Weekly)
Location: Ballykelly, Limavady
Hours: Contracted hours are 8am-8pm Monday to Friday and every 4th Saturday on a rota basis. Currently, staff are working various shift patterns between 9am-5pm Monday to Friday.
Length of Assignment: Until 31/12/2025 (Likely extension)
Start Date: Must be able to start on 27/08/2025
Job Duties:
These roles are telephony based. Main duties include:
- Answering calls within agreed timescales, taking personal responsibility to maximize availability for answering calls and delivering an accessible, effective service.
- Working collaboratively towards delivering and promoting resilience and the ability to work in a pressurised environment.
- Demonstrating excellent verbal and written communication skills.
- Building rapport with colleagues and customers.
- Contributing to a team environment.
- Working accurately within set deadlines and achieving targets.
- Possessing basic IT skills with an aptitude for learning new systems.
- Being organised with good time management skills.
Benefits Include:
- Working From Home
- Flexi Hours
- 5 GCSEs including Maths and English graded A-C (or level 2 equivalent).
Locations
Admin Officer – Ballykelly (ASAP Start) in Derry, Londonderry employer: The Recruitment Co.
As an Admin Officer in Ballykelly, you will join a supportive and dynamic team that values collaboration and resilience in a fast-paced environment. With flexible working hours and the opportunity to work from home, we prioritise employee well-being and growth, ensuring you have the resources to thrive both personally and professionally. Our commitment to fostering a positive work culture makes us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Admin Officer – Ballykelly (ASAP Start) in Derry, Londonderry
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at The Recruitment Co.. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like The Recruitment Co. before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Admin Officer – Ballykelly (ASAP Start) in Derry, Londonderry
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to The Recruitment Co.:Your cover letter is your chance to shine! Tell us why you want to work at The Recruitment Co. specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at The Recruitment Co.!
How to prepare for a job interview at The Recruitment Co.
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
