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- Tasks: Provide essential clerical support in a busy hospital ward and manage patient enquiries.
- Company: Craigavon Area Hospital, a vital healthcare provider in the community.
- Benefits: Earn £12.75 per hour with a full-time schedule and temporary role until March 2026.
- Why this job: Make a difference in patients' lives while gaining valuable administrative experience.
- Qualifications: 4 GCSEs A-C including English and 2 years of clerical experience required.
- Other info: Join a supportive team and develop your skills in a fast-paced environment.
The predicted salary is between 22000 - 30000 £ per year.
We are recruiting a Band 3 Admin Assistant to provide frontline clerical support on a busy hospital ward. This role involves handling patient enquiries, managing records, updating Patient Centre, booking appointments, liaising with clinical teams, and supporting smooth ward operations. You must be able to work under pressure, manage your own workload and communicate confidently with staff, patients, and families.
Key Responsibilities
- Ward reception duties & handling phone enquiries
- Updating Patient Centre: admissions, discharges & transfers
- Managing patient charts and ward round documentation
- Booking, cancelling & rebooking outpatient appointments
- Liaising with Consultants, nursing staff, secretaries & Health Records
- Booking interpreters, patient transport & Access Clinics
- General admin tasks (filing, photocopying, scanning, stationery orders)
- Supporting new ward clerks and providing cover when required
Essential Criteria
- 4 GCSEs A-C including English
- 2 years’ clerical/administrative experience
- Competent in Microsoft Word
Admin / Clerical Officer – Craigavon employer: The Recruitment Co
Contact Detail:
The Recruitment Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin / Clerical Officer – Craigavon
✨Tip Number 1
Get to know the hospital and its values! Research Craigavon Area Hospital and understand what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with patients and staff, it's crucial to convey information clearly and confidently. Try role-playing common scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the role and the work environment, plus it might just give you an edge when applying through our website.
✨Tip Number 4
Stay organised! Create a checklist of all the tasks you’ll need to manage in this role. Being able to demonstrate your organisational skills during the interview will show that you’re ready to handle the busy environment of a hospital ward.
We think you need these skills to ace Admin / Clerical Officer – Craigavon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in clerical roles. We want to see how your skills match the job description, so don’t be shy about showcasing your admin prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Admin Assistant role. Share specific examples of how you've handled similar tasks in the past.
Show Off Your Communication Skills: Since this role involves liaising with various teams and patients, make sure your application reflects your strong communication skills. We love candidates who can express themselves clearly and confidently!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Recruitment Co
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Admin Assistant role. Familiarise yourself with tasks like handling patient enquiries and managing records. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams and patients, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially under pressure. This will highlight your ability to handle the busy environment of a hospital ward.
✨Demonstrate Your Organisational Skills
Being organised is key for an Admin Assistant. Think of specific instances where you've successfully managed multiple tasks or prioritised your workload. Share these examples during the interview to illustrate your capability to keep things running smoothly in a fast-paced setting.
✨Familiarise Yourself with Microsoft Word
As the job requires competency in Microsoft Word, brush up on your skills before the interview. Be ready to discuss how you've used Word in previous roles, whether for creating documents, managing records, or any other relevant tasks. This will show that you're prepared and capable of handling the technical aspects of the job.
