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- Tasks: Engage with customers through calls, handling sales and service requests.
- Company: Join a dynamic team at The Recruitment Co., a leader in customer service recruitment.
- Benefits: Enjoy remote work options and an uncapped commission structure for your hard work.
- Why this job: Perfect for Dutch speakers looking to thrive in a fast-paced, rewarding environment.
- Qualifications: Fluency in Dutch and excellent interpersonal skills are a must.
- Other info: Work 37.5 hours a week with one weekend day every two weeks.
Job Title: Customer Service Advisor (Dutch Speaking) Salary: £11.80 per hour + uncapped commission structure Location: London, Canary Wharf (Remote working options) Hours: 37.5 hours per week (Between 08:00 and 20:00) – 1 weekend day working every 2 weeks Do you have experience of operating within a fast paced customer service environment? Are you fluent in speaking Dutch? The Recruitment Co. are recruiting for one of our key clients and this could be the perfect opportunity for you! Job Responsibilities: Handle incoming calls for both sales and service calls Handle service requests in the applications system supplied by client Generate sales through understanding customer needs and creating desire Cancel, modify or confirm visits already sold Upsell additional products, services and extended stay Key Competencies: Dutch speaker to fluent level Excellent interpersonal skills Able to add to a high performance team culture where agents ‘exhaust all opportunities’ to achieve targets and brand loyalty for the client A natural ability to drive sales Professional and emotionally resilient Good attention to detail Excel…
Customer Service Representative (Dutch) employer: The Recruitment Co. Careers
Contact Detail:
The Recruitment Co. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative (Dutch)
✨Tip Number 1
Make sure to brush up on your Dutch language skills, especially in a customer service context. Being fluent is crucial, so practice common phrases and scenarios you might encounter while handling calls.
✨Tip Number 2
Familiarize yourself with the types of products and services offered by the company. Understanding their offerings will help you upsell effectively and meet customer needs more efficiently.
✨Tip Number 3
Prepare for role-playing scenarios that simulate customer interactions. This will help you develop your interpersonal skills and emotional resilience, which are key competencies for this position.
✨Tip Number 4
Research the company culture and values. Knowing how they operate and what they prioritize can give you an edge in demonstrating that you would be a great fit for their high-performance team.
We think you need these skills to ace Customer Service Representative (Dutch)
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Service Representative position. Understand the key responsibilities and competencies required, especially the importance of being fluent in Dutch and having experience in a fast-paced customer service environment.
Tailor Your CV: Customize your CV to highlight relevant experience in customer service, particularly any roles where you handled sales or service calls. Emphasize your fluency in Dutch and any achievements that demonstrate your ability to drive sales and meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to connect with customers. Mention specific examples of how you've successfully upsold products or services in previous roles, and express your enthusiasm for contributing to a high-performance team culture.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at The Recruitment Co. Careers
✨Show Off Your Dutch Skills
Since the role requires fluency in Dutch, make sure to demonstrate your language skills during the interview. Practice common customer service scenarios in Dutch to showcase your ability to communicate effectively with clients.
✨Highlight Your Customer Service Experience
Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will help illustrate your capability to thrive in a fast-paced environment and meet customer needs.
✨Demonstrate Sales Acumen
Be ready to discuss how you've generated sales in previous roles. Share specific instances where you identified customer needs and upsold products or services, as this is a key competency for the position.
✨Emphasize Teamwork and Resilience
The company values a high-performance team culture, so be prepared to talk about how you contribute to team success. Additionally, share examples of how you've remained professional and resilient in challenging situations.
