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- Tasks: Join our team as an Admin Officer, handling calls and providing support.
- Company: The Recruitment Co is a leading recruitment agency in Belfast.
- Benefits: Earn £12.97 per hour with 37 hours of work each week.
- Why this job: Make a difference by helping others while developing your skills in a supportive environment.
- Qualifications: Must have 5 GCSEs including maths and English; strong IT skills required.
- Other info: Vetting paperwork and ANI completion needed before starting.
The predicted salary is between 27000 - 36000 £ per year.
Social network you want to login/join with:
X2 ADMIN OFFICERS KNOCKBREDA 18TH AUGUST, Belfast
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Client:
The Recruitment Co
Location:
Belfast, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
fd610461e57f
Job Views:
6
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
We are currently recruiting 2 Admin Officers for our client based in Belfast, Knockbreda. The successful candidates will be required to start once the vetting paperwork and ANI are completed.
Rate of pay: £12.97
Hours of work: 37
Key Responsibilities:
AO staff work within the Make the Call Telephony Team as telephony agents.
The Telephony Team handles the ‘Make the Call’ 0800 232 1271 line, managing inbound and outbound calls, and maintaining records on office computer systems.
Provide callers with a free and confidential needs assessment and give advice on benefits, supports, and services.
Essential Criteria applicants must have:
- 5 GCSEs including maths and English (Proof of certificates required)
- Excellent IT skills, including proficiency in Microsoft Word and Excel.
Please send your CV via the provided link or email.
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X2 ADMIN OFFICERS KNOCKBREDA 18TH AUGUST employer: The Recruitment Co
Contact Detail:
The Recruitment Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land X2 ADMIN OFFICERS KNOCKBREDA 18TH AUGUST
✨Tip Number 1
Familiarise yourself with the services provided by the 'Make the Call' helpline. Understanding the types of queries and support offered will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Brush up on your telephony skills. Since you'll be handling inbound and outbound calls, practice speaking clearly and confidently, as well as managing call flow effectively.
✨Tip Number 3
Showcase your IT skills in practical scenarios. Be prepared to discuss how you've used Microsoft Word and Excel in previous roles, perhaps by sharing specific examples of tasks you've completed.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace X2 ADMIN OFFICERS KNOCKBREDA 18TH AUGUST
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and essential criteria. Tailor your application to highlight how your skills and experiences align with the requirements of the Admin Officer position.
Highlight Relevant Experience: In your CV, emphasise any previous administrative roles or experience in telephony environments. Mention specific tasks you have handled that relate to managing calls and maintaining records, as these are crucial for this role.
Showcase IT Proficiency: Since excellent IT skills are essential, make sure to detail your proficiency in Microsoft Word and Excel. Provide examples of how you have used these tools effectively in past roles.
Proofread Your Application: Before submitting your CV, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is vital for an administrative position.
How to prepare for a job interview at The Recruitment Co
✨Know Your Role
Familiarise yourself with the responsibilities of an Admin Officer, especially in a telephony environment. Understand how to manage inbound and outbound calls effectively, as well as the importance of maintaining accurate records.
✨Showcase Your IT Skills
Since excellent IT skills are essential, be prepared to discuss your proficiency in Microsoft Word and Excel. Consider bringing examples of how you've used these tools in previous roles to demonstrate your capabilities.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you successfully handled difficult calls or provided exceptional support, and be ready to share those experiences.
✨Highlight Your Qualifications
Make sure to mention your GCSEs, particularly in maths and English, as proof of your qualifications will be required. Be ready to discuss how your educational background has prepared you for this role.
