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- Tasks: Manage tenant issues, conduct property visits, and provide top-notch support.
- Company: Respected Housing Association in London with a focus on community.
- Benefits: Competitive pay, full-time hours, and valuable experience in housing management.
- Why this job: Make a real difference in residents' lives while gaining hands-on experience.
- Qualifications: Experience in housing or similar roles, strong communication skills, and a driving licence.
- Other info: Temporary role with potential for growth in a dynamic environment.
The predicted salary is between 21 - 27 £ per hour.
A respected Housing Association in London is seeking a proactive Housing Officer to join their team on a temporary 6-month basis. The successful candidate will manage a caseload of tenants, handle tenancy-related issues, carry out estate visits, and deliver high-quality resident support.
Key Responsibilities
- Manage tenancy and estate issues effectively
- Conduct property visits and inspections
- Provide advice and support to residents
- Handle complaints, rent issues, ASB, and safeguarding concerns
- Maintain accurate records and case notes
Requirements
- Previous experience as a Housing Officer or similar role
- Strong understanding of tenancy management
- Excellent communication and customer-facing skills
- Full UK driving licence
- Ability to manage a varied caseload independently
Desirable
- Experience within a London-based housing association
Location: London (Housing Association)
Hours: Full-time
Pay Rate: £21–£27 per hour (depending on experience)
Contract: 6 Months (Temp)
Housing Officer in London) employer: The Recruitment Boutique
Contact Detail:
The Recruitment Boutique Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer in London)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector or join local housing associations on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common housing officer scenarios. Think about how you’d handle tenancy issues or resident complaints. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email or call shows your enthusiasm and keeps you on their radar. Plus, it gives you a chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Check out our website for the latest job listings. We often post roles that might not be advertised elsewhere, so keep an eye out for opportunities that match your skills and experience in housing management.
We think you need these skills to ace Housing Officer in London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Housing Officer or in similar roles. We want to see how your skills match the job description, so don’t be shy about showcasing your tenancy management expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with residents and how you can handle tenancy-related issues. Let us know what makes you the perfect fit for our team.
Showcase Your Communication Skills: As a Housing Officer, communication is key! In your application, highlight examples of how you've effectively supported residents or resolved complaints. We love seeing candidates who can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Recruitment Boutique
✨Know Your Stuff
Make sure you brush up on your knowledge of tenancy management and the specific challenges faced by housing associations in London. Familiarise yourself with common issues like ASB and rent problems, so you can speak confidently about how you've handled similar situations in the past.
✨Showcase Your Communication Skills
As a Housing Officer, you'll need to communicate effectively with residents and colleagues alike. Prepare examples of how you've successfully resolved complaints or provided support to tenants. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Proactivity
This role requires a proactive approach to managing a varied caseload. Think of instances where you've taken the initiative to solve problems or improve processes. Highlighting your ability to work independently will show that you're ready to hit the ground running.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to resident support and how they handle tenancy issues. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
