Customer Service Administrator
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Ready for a fresh opportunity? The Recruitment Bar is partnering with a leading specialist supplier to the construction trade to find talent for their friendly Quality Assurance team in Raunds!
Location: Raunds
Hours: Monday Friday, 08:30 17:00 (Regular, consistent full-time hours)
Pay: £12.71 per hour, rising to £13.94 after 12 weeks
Overtime: Generous overtime available at time and a half (+50%)
Contract: Rolling temporary contract with stability
The Role: We are looking for a proactive, personable Customer Service Administrator to provide vital technical product support to depots across the UK and Europe. Based in a buoyant, fast-paced office environment, you will handle a varied mix of daily duties while being a key part of a team that champions "no call-back quality". Full training on internal computer systems is provided.
What you'll be doing:
- Providing clear, accurate phone and email support to resolve customer and depot queries
- Logging and monitoring calls using internal ticketing and QA systems to track actions and identify trends
- Working efficiently alongside key performance metrics and team KPIs
- Coordinating special product requests and returns
- Supporting the wider QA team with administrative xgikmsk tasks and site visit arrangements
The Perks:
- Dependable working pattern with steady weekday hours
- Automatic pay increase to £13.94 per hour after 12 weeks
- Optional overtime at +50% to boost your earnings when you want to
- Ongoing contract stability with a prestigious national company
- Full training on all computer systems and internal software
Customer Service Administrator in Wellingborough employer: The Recruitment Bar
Join a leading national architectural practice in the East Midlands, where your role as Practice Standards Manager will not only contribute to exciting and diverse projects but also shape the future of the firm. With a strong commitment to sustainability and employee wellbeing, the practice offers a supportive and inclusive work culture, flexible working hours, and ample opportunities for professional growth and development, all while being recognised with an Investors in People Gold standard.
