At a Glance
- Tasks: Provide vital technical support to depots across the UK and Europe.
- Company: Join a leading specialist supplier in the construction trade.
- Benefits: Earn £12.71, rising to £13.94, with generous overtime opportunities.
- Other info: Enjoy a stable rolling contract with a prestigious national company.
- Why this job: Be part of a team that values quality and customer satisfaction.
- Qualifications: Experience in customer service and strong problem-solving skills.
The predicted salary is between 26400 - 29000 £ per year.
Ready for a fresh opportunity? The Recruitment Bar is partnering with a leading specialist supplier to the construction trade to find talent for their friendly Quality Assurance team!
Office-Based Role in Raunds - Your Next Step?
We're looking for a proactive and personable individual to provide vital technical product support to depots across the UK and Europe. This role is based in their Raunds office, with core hours Monday to Friday, 08:30 - 17:00, and overtime always available for those looking to boost their earnings.
What you'll be doing:
- Providing phone and email support to resolve product queries.
- Logging and monitoring calls using their QA system, identifying trends to help drive improvements.
- Coordinating special product requests and returns.
- Supporting the wider QA team with site visit arrangements.
The Perks:
- Basic rate of £12.71, rising to £13.94 after 12 weeks.
- Generous overtime at time and a half (or +50%).
- Rolling temporary contract with stability.
- Be a key part of a team that champions "no call-back quality"!
- Prestigious national company.
Who we're looking for:
You'll have experience in a busy customer contact centre or a customer-facing role. You're a great listener, with an eye for detail and enjoy problem-solving. While not essential, any understanding of the building trade or similar products would be a bonus. Most importantly, you're a team player with a knack for building strong relationships.
Administrator in Wellingborough employer: The Recruitment Bar
Join a prestigious national company that values its employees and fosters a supportive work culture in Raunds. As a Depot Support Administrator, you'll enjoy competitive pay, generous overtime opportunities, and the chance to be part of a dynamic Quality Assurance team dedicated to excellence. With a focus on employee growth and development, this role offers a stable environment where your contributions are recognised and appreciated.
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Wellingborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction trade or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and their products, especially if you have a knack for problem-solving. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your phone and email communication skills. Since this role involves providing support, being clear and concise will set you apart. We all know first impressions count!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Administrator in Wellingborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any customer service roles you've had, especially if they involved problem-solving or technical support.
Craft a Personal Cover Letter:Use your cover letter to show us your personality! Explain why you're interested in the role and how your background makes you a great fit for our Quality Assurance team. Don’t forget to mention your teamwork skills!
Showcase Relevant Experience:If you've worked in a contact centre or have experience with product queries, make it stand out. We want to see how your past roles have prepared you for this position, so be specific about your achievements.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Recruitment Bar
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Depot Support Administrator role. Familiarise yourself with the key tasks like providing phone and email support, logging calls, and coordinating product requests. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to share specific examples from your past experiences in customer-facing roles. Highlight how you've resolved queries, built relationships, and contributed to team success. This will show that you're not just a great listener but also a proactive problem-solver.
✨Demonstrate Your Team Spirit
The company values teamwork, so be ready to discuss how you collaborate with others. Share instances where you've worked effectively within a team, supported colleagues, or contributed to a positive work environment. This will help them see you as a fitting addition to their friendly Quality Assurance team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
