At a Glance
- Tasks: Lead a dynamic team and oversee daily operations in a vibrant sports facility.
- Company: Join a thriving sports venue focused on exceptional customer experiences.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Ideal for those looking to grow in a supportive and energetic workplace.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in hospitality or retail management with strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
30 Hours per week / 1-2 evenings Per Week. Our client is seeking an experienced and motivated Hospitality / Venue Manager to lead and oversee day-to-day operations across their sports facility. This role is ideal for a dynamic leader with a strong background in retail, sales, or hospitality management who thrives in a fast-paced, customer-focused environment.
The successful candidate will demonstrate excellent leadership and communication skills, a hands-on management style, and the ability to drive team performance while maintaining high operational standards. Hospitality experience will be highly regarded, as the role involves regular interaction with a diverse range of customers and staff. Availability to work weekends and 12 evenings during the week is required.
Key Responsibilities- Lead, motivate, and supervise team members to achieve performance targets and deliver exceptional customer service.
- Oversee daily operations, ensuring efficient workflows and compliance with company policies.
- Implement effective merchandising strategies to maximise product presentation and sales.
- Develop and execute sales plans to meet or exceed business targets.
- Create staff rosters, allocate tasks, and provide regular performance feedback.
- Maintain clear and professional communication with staff, customers, and senior management.
- Manage administrative tasks including reporting, stock control, and record keeping.
- Ensure all health, safety, and organisational standards are met at all times.
- Promote a positive workplace culture that encourages teamwork, development, and high morale.
- 3-5 years experience in a supervisory or management role within retail or hospitality.
- Proven leadership ability with a hands-on, people-focused approach.
- Strong organisational and time management skills, with the ability to prioritise under pressure.
- Excellent communication and interpersonal skills, including phone and customer engagement.
- Experience in merchandising, sales management, and operational planning.
- Sound administrative skills with strong attention to detail.
- Ability to adapt quickly to changing priorities while managing multiple responsibilities.
This position is ideal for a driven individual seeking a rewarding management role where they can make a meaningful contribution to team success and business growth.
Hospitality / Venue Manager in Kettering employer: The Recruitment Bar
Join a vibrant and dynamic team at our sports facility, where we prioritise exceptional customer service and employee development. As a Hospitality / Venue Manager, you will benefit from a supportive work culture that values teamwork and innovation, alongside opportunities for professional growth in a fast-paced environment. With flexible hours and the chance to lead a passionate team, this role offers a fulfilling career path for those looking to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality / Venue Manager in Kettering
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it’s at a job fair or an interview, be yourself. Let your passion for hospitality shine through – they want to see the real you!
✨Tip Number 3
Prepare for those tricky questions! Think about how your past experiences in retail or hospitality can relate to the role of a Venue Manager. Practise your answers so you can confidently showcase your skills and leadership style.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Hospitality / Venue Manager in Kettering
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership roles and any relevant hospitality or retail experience to show us you're the perfect fit for the role.
Show Your Personality:We want to see who you are beyond your qualifications! Use your cover letter to showcase your passion for hospitality and how your hands-on management style has made a difference in your previous roles.
Be Specific About Your Experience:When detailing your past roles, be specific about your achievements. Did you implement a new sales strategy that boosted revenue? Tell us about it! We love numbers and success stories.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your CV and any additional information. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at The Recruitment Bar
✨Know Your Venue Inside Out
Before the interview, make sure you research the sports facility thoroughly. Understand its operations, customer demographics, and any recent news or events. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach in detail. Think of specific examples where you've motivated a team or improved performance. Highlight your hands-on management style and how it has positively impacted previous workplaces.
✨Demonstrate Customer Focus
Since this role is heavily customer-oriented, come ready with examples of how you've delivered exceptional customer service in the past. Discuss any strategies you've implemented to enhance customer experience and how you handle difficult situations.
✨Prepare for Operational Questions
Expect questions about daily operations, compliance, and health and safety standards. Brush up on relevant policies and be ready to explain how you would ensure these standards are met while maintaining efficiency and team morale.
