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- Tasks: Drive gym membership sales, manage the front of house team, and oversee daily operations.
- Company: Join a vibrant health club focused on fitness and community.
- Benefits: Competitive salary, gym membership, employee discounts, and pension scheme.
- Why this job: Be part of a dynamic team and inspire others to lead healthier lives.
- Qualifications: Sales experience, strong customer service skills, and leadership abilities.
- Other info: Flexible hours with opportunities for professional growth in a fun environment.
The predicted salary is between 23400 - 36400 £ per year.
Health Club Sales Manager
Our Client is currently seeking a dynamic and highly motivated individual to join our clients team to take on the responsibility of Memberships Sales, front of house team and Administration. This role involves overseeing all aspects of gym membership sales, cancellations, retention and general administrative tasks, as well as taking on duty management responsibilities and providing line management of the front of house team.
Key Responsibilities
- Membership Sales Management:
- Develop and implement strategies to drive membership sales and meet monthly targets.
- Conduct tours of the facility for prospective members and effectively communicate the benefits of joining the club.
- Handle membership inquiries via phone, email, and in-person interactions, providing accurate information and exceptional customer service.
- Assist in organising and executing membership promotions, events, and initiatives to attract new members.
- Train and development of the front of house team to deliver on monthly membership sales targets
- Membership Administration:
- Manage all aspects of membership administration, including new member sign-ups, renewals, and cancellations.
- Ensure accurate and up-to-date member records using the gym management software system.
- Handle billing inquiries, process payments, and resolve any membership-related issues in a timely manner.
- Duty Management:
- Take on duty management responsibilities, overseeing the day-to-day operations of the club.
- Ensure the smooth functioning of the facility, including cleanliness, equipment maintenance, policies and procedures and adherence to safety protocols.
- Address any customer concerns or emergencies as they arise, providing effective solutions and maintaining a positive member experience.
- Line Management:
- Provide leadership and support to the front of house team, including receptionists and customer service staff.
- Conduct regular performance evaluations, provide feedback, and identify training needs to ensure high levels of service delivery.
- Foster a collaborative and motivated work environment, encouraging teamwork and professional development among team members.
Experience
- Proven experience in sales and achieving set targets, preferably in the fitness or health industry.
- Strong customer service skills with the ability to build rapport and establish long-term relationships.
- Excellent communication and interpersonal skills, both verbal and written.
- Organised and detail-oriented, with the ability to multitask and prioritize in a fast-paced environment.
- Leadership experience with a track record of effectively managing people.
- Proficiency in gym management software systems and Microsoft Office Suite.
Job Type
Full-time
Hours
You need to be flexible on the hours and this role will include unsociable hours – Full time
Pay
Up to £26,000.00 per year
Benefits
- Company pension
- Employee discount
- Gym membership
- On-site gym
- On-site parking
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Health Club Sales Manager employer: The Recruitment Bar
Contact Detail:
The Recruitment Bar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Sales Manager
✨Tip Number 1
Get to know the gym inside out! Before your interview, take a tour of the facility and familiarise yourself with the equipment and services. This way, you can confidently discuss how you’d enhance membership sales and improve member experiences.
✨Tip Number 2
Show off your sales skills! Prepare some examples of how you've successfully driven sales in the past. Whether it’s through promotions or exceptional customer service, we want to hear how you’ve made an impact!
✨Tip Number 3
Be ready to chat about team management! Think of ways you’ve motivated a team or handled challenges. We love candidates who can lead and inspire others, so share those stories during your conversation.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about the club's goals and how you can contribute. It’s a great way to demonstrate your enthusiasm and commitment to the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Health Club Sales Manager
Some tips for your application 🫡
Read the Job Description Carefully: Before you dive into your application, take a moment to really absorb the job description. It’s packed with clues about what we’re looking for, so make sure you understand the key responsibilities and requirements.
Show Off Your Sales Skills: Since this role is all about membership sales, don’t hold back on showcasing your sales experience. Share specific examples of how you've hit targets or developed successful strategies in the past – we love a good success story!
Highlight Your Customer Service Experience: We’re all about providing exceptional customer service, so make sure to highlight any relevant experience. Talk about how you’ve built relationships with customers and resolved issues effectively – it’ll show us you’re the right fit for our team.
Apply Through Our Website: When you’re ready to submit your application, make sure to do it through our website. It’s the best way for us to keep track of your application and ensures you get noticed by the right people!
How to prepare for a job interview at The Recruitment Bar
✨Know Your Numbers
Before the interview, brush up on your sales figures and targets from previous roles. Be ready to discuss how you met or exceeded these targets, as this will show your potential employer that you can drive membership sales effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer inquiries or resolved issues in the past. Highlight your ability to build rapport and maintain long-term relationships, as this is crucial for a Health Club Sales Manager.
✨Familiarise Yourself with the Facility
If possible, visit the health club before your interview. Familiarise yourself with the layout and services offered. This will help you speak confidently about how you would conduct tours and promote memberships during the interview.
✨Demonstrate Leadership Experience
Be ready to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Emphasise your ability to motivate and develop staff, as this is key for the line management aspect of the role.
