Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage hotel operations at night, ensuring guest safety and satisfaction.
- Company: A vibrant 4-star hotel known for hosting events and weddings.
- Benefits: Flexible shifts, competitive pay, and a supportive team environment.
- Other info: Join a dynamic team with opportunities for growth in hospitality.
- Why this job: Be the hero of the night, creating memorable experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Currently recruiting for a Night Duty Manager to join our lovely team at our busy 50 bedroom hotel which hosts many conferences and weddings. The position is 40 hours per week and this is operated on a shift basis - 5 days out of 7 (8 hours per night) with a starting time of 11pm and finish time of 7am. The hotel is a 365 day a year operation and it is essential that candidates have a flexible approach to work which will include working on public holidays.
Purpose of Role: This is a pivotal role in the night to night management of our hotel operations reporting to and assisting our Operations Manager and General Manager to ensure excellent customer service for all our guests and maintain the high standards implemented in the running of our 4* hotel. The key objective is to ensure that our guests enjoy a peaceful night's sleep by looking after hotel safety and guest welfare. You will also assist in setting up and servicing the event/conference rooms and perform a variety of general guest assistance and porter duties.
Duties Responsibilities: To manage the reception department during the night and take on all responsibilities associated with this role.
Night Duty Manager in Surrey employer: The Recruitment Ally Need
Contact Detail:
The Recruitment Ally Need Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Duty Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work night shifts. They can give you insider tips and might even know about openings before they're advertised.
✨Tip Number 2
Show off your flexibility! When chatting with potential employers, highlight your willingness to work on public holidays and late shifts. This shows you're committed and ready to jump in whenever needed.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for guests. We want to see that you can keep our guests happy and safe during the night!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our lovely team at the hotel.
We think you need these skills to ace Night Duty Manager in Surrey
Some tips for your application 🫡
Show Your Night Owl Side: Since this role is all about managing the hotel during the night, let us know why you're the perfect fit for those late hours. Share any previous experience you have working night shifts or in similar roles to show us you can handle the unique challenges that come with it.
Highlight Customer Service Skills: We’re all about providing excellent customer service, so make sure to showcase your skills in this area. Include examples of how you've gone above and beyond for guests in past roles, especially in high-pressure situations.
Flexibility is Key: This job requires a flexible approach, so don’t forget to mention your availability and willingness to work on public holidays. We want to see that you understand the demands of the hospitality industry and are ready to step up when needed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our lovely team!
How to prepare for a job interview at The Recruitment Ally Need
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its services, facilities, and any recent news or events. This will not only show your genuine interest but also help you answer questions about how you can contribute to maintaining the hotel's high standards.
✨Highlight Your Flexibility
Since the role requires a flexible approach to work, be prepared to discuss your availability and willingness to work on public holidays or during busy periods. Share examples from your past experiences where you've successfully adapted to changing schedules or demands.
✨Customer Service is Key
As a Night Duty Manager, excellent customer service is crucial. Prepare to share specific examples of how you've handled guest complaints or ensured guest satisfaction in previous roles. This will demonstrate your ability to maintain a peaceful environment for guests during the night.
✨Showcase Your Team Spirit
This position involves working closely with the Operations Manager and General Manager. Be ready to discuss how you’ve collaborated with others in past jobs. Emphasise your ability to support team members and contribute to a positive working atmosphere, especially during busy shifts.