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For Companies At a Glance
- Tasks: Lead our hospitality team to create unforgettable experiences for residents.
- Company: Join a friendly, family-oriented care home dedicated to exceptional service.
- Benefits: Career development, loyalty bonuses, and discounts through the Blue Light Card Scheme.
- Why this job: Make a real difference in residents' lives while working in a vibrant environment.
- Qualifications: Experience in hospitality with strong communication and people skills.
- Other info: Comprehensive training provided and opportunities for progression.
The predicted salary is between 28800 - 43200 £ per year.
As our Hospitality Manager, you will use your excellent people management and communication skills to provide our residents with an outstanding experience. Your role will encompass overseeing all aspects of our hospitality operations, from ensuring a healthy living food service and an engaging activities programme, to making sure that housekeeping and maintenance operations are at the highest level. If you have proven experience in a similar role within a care home, hotel or hospitality environment, and you know about the relevant laws, regulations and policies, like employment and health and safety legislation, come and join our friendly, family-oriented care home.
Key duties and responsibilities
- Create a caring service experience aligned with our family values: compassion, empathy, and transparency.
- Foster a positive work environment emphasizing teamwork, improvement, and top-notch service.
- Deliver exceptional experiences for residents, surpassing their needs and expectations.
- Oversee food service operations, collaborating closely with the chef for quality meals on time.
- Develop engaging activities promoting residents' interests, fun, and well-being.
- Maintain a top-notch first impression experience and uphold high cleanliness standards.
- Address maintenance issues promptly to keep the facility in good condition.
- Manage the hospitality budget to meet revenue targets while controlling costs.
- Build strong relationships with residents, families, and staff to enhance community engagement.
- Ensure staff are well-trained and equipped for effective performance.
- Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records.
Skills and attributes
- Previous experience with a hospitality background - preferably some hotel experience.
- Excellent communication, motivational and people skills.
- Genuine interest in engaging our residents and their families on a regular basis.
- Organisational skills with good time keeping.
- This is not a desk job! We are looking for someone with natural warmth and a passion for looking after people, and delivering a very personal approach to excellent hospitality.
Comprehensive induction and training programme. Opportunities for career development and progression. Employee Assistance Programme. Blue Light Card Scheme. Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service. Refer a friend and receive a thank you gift of up to £500. Well pay for your full DBS disclosure.
Locations
Hospitality Manager in Suffolk, Woodbridge employer: The Recruitment Ally Need Ltd
Contact Detail:
The Recruitment Ally Need Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager in Suffolk, Woodbridge
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Use platforms like LinkedIn to showcase your experience and connect with potential employers. Share posts about your passion for hospitality and engage with others in the field to increase your visibility.
✨Tip Number 3
Prepare for interviews by practising common questions related to hospitality management. Think about how you can demonstrate your people skills and experience in creating exceptional resident experiences.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our family-oriented care home. It shows initiative and enthusiasm!
We think you need these skills to ace Hospitality Manager in Suffolk, Woodbridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see your genuine interest in creating outstanding experiences for residents. Share specific examples of how you've made a difference in previous roles.
Tailor Your CV: Make sure your CV is tailored to the Hospitality Manager role. Highlight relevant experience, especially in care homes or hotels, and don’t forget to mention your knowledge of health and safety regulations. We love seeing how your background aligns with our values!
Be Personable: Remember, we’re looking for someone with natural warmth! Use a friendly tone in your cover letter and show us your people skills. Talk about how you’ve built relationships with residents and staff in the past – it’s all about that personal touch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly, family-oriented team!
How to prepare for a job interview at The Recruitment Ally Need Ltd
✨Know Your Stuff
Make sure you brush up on the relevant laws, regulations, and policies related to hospitality management. Familiarise yourself with health and safety legislation, as well as employment laws. This knowledge will not only impress your interviewers but also show that you're serious about maintaining high standards in the role.
✨Showcase Your People Skills
As a Hospitality Manager, your people management skills are crucial. Prepare examples of how you've successfully built relationships with residents, families, and staff in previous roles. Highlight your ability to foster a positive work environment and deliver exceptional experiences, as this aligns perfectly with the company's family values.
✨Engage with the Role
Demonstrate your genuine interest in engaging with residents and their families. Think of ways you can create a caring service experience and be ready to discuss ideas for activities that promote fun and well-being. Showing your passion for hospitality will set you apart from other candidates.
✨Be Ready to Discuss Budget Management
Since managing the hospitality budget is part of the role, come prepared to talk about your experience with budget control and revenue targets. Share specific examples of how you've successfully managed costs while still delivering top-notch service. This will show that you understand the financial side of hospitality management.
