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- Tasks: Lead and manage operations across multiple care homes, ensuring quality and compliance.
- Company: Progressive healthcare organisation prioritising people and community.
- Benefits: Competitive salary, career development, employee discounts, and generous leave.
- Why this job: Make a real difference in residents' lives while leading a passionate team.
- Qualifications: Experience in care home management and strong leadership skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 60000 - 84000 £ per year.
Healthcare is a forward-thinking, progressive organisation that puts its people first. We are looking for an Operations Manager to support our multiple care homes across the North West.
You will be accountable for operational performance, regulatory compliance, quality of care and environment, and the delivery of financial and commercial objectives. You will provide visible leadership, hands-on support and focused mentoring to Home Managers and teams, driving consistent standards and sustainable improvement.
This role demands more than oversight. It calls for decisive leadership, commercial awareness and the confidence to challenge, innovate and raise the bar. You will play a pivotal role in aligning day-to-day operations with the Kingsley vision and values, leading our homes to deliver outstanding outcomes for residents and teams alike.
This isn't a role for the average Operations Manager. It's for someone ready to own the outcome and lead with impact.
Key duties and responsibilities:- Provide effective leadership and management, including ensuring the appropriate people are recruited for key roles and trained to complete their role.
- Foster a positive and inclusive work culture that aligns with Kingsley's vision and values.
- Monitor and manage the financial and business performance of the homes, including budgeting, financial reporting, and business development.
- Identify areas of improvement and implement strategies to achieve financial targets.
- Ensure that the homes are compliant with all applicable laws, regulations, and industry standards.
- Implement action plans to maintain compliance and manage risks.
- Maintain and enhance the quality of care and environment provided to residents.
- Monitor and evaluate care delivery processes and outcomes, and implement improvements as needed.
- Ensure that the care home provides a safe, comfortable, and supportive environment for residents.
- Build and maintain positive relationships with residents, families, staff, and external stakeholders, including regulatory agencies, to ensure effective communication and collaboration.
- Address and resolve any concerns or issues in a timely and satisfactory manner.
- Implement performance monitoring and reporting systems to track key performance indicators (KPIs) and outcomes.
- Prepare regular reports for senior management and regional operations director.
- Identify training needs for the managers to enhance their skills and knowledge.
- Provide ongoing support and mentoring to senior staff to ensure continuous improvement in their performance.
- Proven experience in managing operations in a care home or similar healthcare setting.
- Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service.
- Strong knowledge of financial management, compliance, and regulatory requirements in the care home industry.
- Strong communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
- Ability to analyse data and make informed decisions to achieve business objectives.
- Knowledge of best practices in quality care and environment for elderly residents.
- Ability to work independently and collaboratively in a fast-paced environment.
- Hold a full UK driving licence.
- NMC registered nurse with relevant post-registration experience, desirable but not essential.
- You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business.
- You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme.
- Blue Light Card Scheme. We will reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
- Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
- We will pay for your full DBS disclosure.
- Excellent performance related bonus.
- Monthly Car Allowance.
- 25 days annual leave plus bank holidays entitlement.
Operations Manager in Manchester employer: The Recruitment Ally Need Ltd
Contact Detail:
The Recruitment Ally Need Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to their goals. Tailor your responses to show how your experience aligns with their needs.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your leadership style and how you've driven improvements in past roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your leadership experience, financial management skills, and any relevant achievements in the care sector.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your values align with ours at StudySmarter. Be specific about what you can bring to the team.
Showcase Your Leadership Style: In your application, give examples of how you've led teams effectively in the past. We want to see your approach to fostering a positive work culture and driving performance improvements.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at The Recruitment Ally Need Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the organisation thoroughly. Understand their vision, values, and the specific challenges they face in the care home sector. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams, managed conflicts, or implemented improvements. Be ready to discuss how you can foster a positive work culture that aligns with the company's values.
✨Be Financially Savvy
Since the role involves managing financial performance, brush up on your financial management skills. Be prepared to discuss budgeting, financial reporting, and how you've previously achieved financial targets. Showing that you can analyse data and make informed decisions will set you apart.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions. Ask about their current operational challenges, how they measure success, or what their expectations are for the new Operations Manager. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
